Signarama Silver Spring · 2 weeks ago
Inside Sales Specialist
Signarama is a globally recognized brand in the signage industry, and they are seeking an Inside Sales Support Specialist. In this role, you will serve as the primary point of contact for clients, providing expert advice on signage options and ensuring a seamless customer experience through effective communication and project coordination.
Digital SignageGraphic DesignManufacturing
Responsibilities
Client Consultation and Support: Serve as the primary point of contact for clients, providing expert advice on signage options, materials, and design choices to meet their needs and budgets
Offsite Client Meetings & Site Surveys: Conduct site surveys and measurements at client locations to assess signage requirements, ensuring accurate specifications and optimal placement
Quotation and Order Processing: Prepare detailed quotes based on client specifications, process orders promptly, and ensure all necessary documentation and down payments is accurately completed
Project Coordination: Collaborate closely with the production team, designers, and installers to ensure seamless project workflow, from design approval to installation
Customer Relationship Management: Build and maintain strong client relationships through regular follow-ups, managing customer accounts, and addressing inquiries or issues quickly. Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders
Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance
Qualification
Required
Strong proficiency in computer operations, including Windows Office and POS systems
Excellent command of the English language with strong spelling, grammar, and proofreading skills
Understanding of basic sales and telemarketing principles
Exceptional communication and customer service skills
Ability to stand for extended periods and manage frequent computer use
Preferred
Advantage if you have experience in sign, design or print industry
Benefits
401(k)
Free uniforms
Company
Signarama Silver Spring
Signarama Silver Spring is a full-service sign company; delivering powerful marketing tools that help our clients build their brand, attract more customers and ultimately increase sales.
Funding
Current Stage
Early StageCompany data provided by crunchbase