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Local Infusion · 1 day ago

Intake Coordinator

Derry, NH

Full-time

Onsite

New Grad, Entry Level

$25/hr - $25/hr

Local Infusion is a venture-backed healthcare company focused on improving care for patients with chronic autoimmune diseases. The Insurance & Intake Coordinator, referred to as an 'Infusion Guide', will manage the referral and intake process while ensuring exceptional customer service for patients and physicians.

Health CarePharmaceuticalTherapeutics

Responsibilities

Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation

Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients

Communicate referral process and status to patients in a customer-centric way

Openly communicate with referring/prescribing providers

Assist in maintaining medical inventory and office supplies

Dedicated 6 week training plan to help you succeed in your role

Qualification

Patient CareInsurance Prior AuthorizationMedical TerminologyElectronic Health Records (EHR)Health Care ExperienceCustomer ServiceFinancial CounselingBenefit InvestigationCommunication SkillsAdaptability