Visionworks of America · 18 hours ago
Retail Receptionist Part Time
Florence, KY
Part-time
Onsite
Entry Level
$10/hr - $14/hr
1+ years expVisionworks of America is a company focused on providing optical services, and they are seeking a Retail Receptionist to assist customers and manage appointment scheduling. The role involves greeting customers, verifying insurance coverage, maintaining patient records, and performing preliminary testing under the supervision of an Optometrist.
Consumer GoodsFashionManufacturingProduct DesignRetail
Responsibilities
Medical coding, Insurance research, and billing
Greet and assist customers. Schedule appointments according to the Resources Scheduling guidelines. Answer the phone, answer patients’ questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed
Perform preliminary testing data collection as directed
Maintain complete and accurate patient records
Call for insurance preauthorization. Follow up on hold authorizations
Clean and maintain the reception area
Offer current promotions and pricing guidelines to customers. Discuss benefits and features of the discount club card with customers
Maintain outside and internal Doctor Referral log for medical patients
Offer current promotions and starting prices to customers
Qualification
Required
One year of experience, optical preferred
HS diploma, GED or 1-5 years of equivalent related job experience
Work changing schedules to meet business demands
Work inside location
Strong organizational skills
Speak clearly and effectively
Calculate and manipulate numbers/data
Read English
Problem solving/reasoning
Meet customer expectations
Work under stress with interruptions and deadlines
Follow procedures and instructions
Use computer effectively and view computer screen
Exhibit empathy in all interactions
Bend and stoop continuously
Reach above shoulder continuously
Cross training in all departments as needed
Must be detail orientated and well organized
Must be able to communicate clearly and effectively with other associates and clients
Must be energetic and self-motivated
Must be a team player
Must be able to problem solve
Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis
Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures
Benefits
Bonuses
Equity
Commissions
Company
Visionworks of America
At Visionworks, we’re devoted to one thing — healthy eyes.
10001+ employees
H1B Sponsorship
Visionworks of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (13)
2022 (12)
2021 (12)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknown2019-06-27Acquired
Leadership Team
Stan Lippelman
Chief Marketing Officer/SVP
Kate O'Brien
VP of Managed Care Partnerships
Recent News
2025-10-01
2025-06-17
2023-05-19
Company data provided by crunchbase