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Advocates · 1 day ago

Training Specialist II

Westborough, MA

Full-time

Onsite

Entry Level

$55K/yr - $60K/yr

1+ years exp

Advocates is committed to cultivating a diverse and welcoming community. They are seeking a Training Specialist II to facilitate trainings in core certifications and professional development, while ensuring a robust employee training program.

Addiction TreatmentCommunitiesElder CareHealth CareNon Profit

H1B Sponsor Likely

Responsibilities

Deliver trainings to employees using a variety of instructional techniques. Trainings to include CPR/First Aid, Crisis Intervention, New Hire Orientation, and additional trainings as required

Ensure continuous quality improvement through observations, assessments, mentorship, and coaching of facilitators. Ensure facilitators maintain appropriate credentials and certifications to conduct trainings

Assist in the creation and development of training curriculums that meet the needs of the organization and are aligned with the agency values and mission

Develop training calendar and ensure sessions and courses are entered into the Learning Management System. Schedule additional facilitators and interpreters, as needed

Assist in maintenance of the LMS. Add course content, monitor attendance records, update employee training data., generate reports

Provide support to employees in the use of the Learning Management System

Submit training attendance records to third party vendors to obtain certificates

Maintain required certification to train in CPR/First Aid and crisis management

Attend and actively participates in supervision and staff meetings

Adhere to all principles related to the Advocates Way

Ensure that clients are treated with dignity and respect in accordance with Advocates’ Human Rights Policy

Perform all duties in accordance with agency policies and procedures

Strictly follow all agency Performance Standards

Qualification

Training facilitationLearning Management SystemsMicrosoft Office - PowerPointCultural competenceCustomer serviceInterpersonal skillsOrganizational skillsWritten communicationVerbal communicationPresentation skills

Required

Bachelor's Degree

1-2 years' experience in training or human services

Excellent written, verbal, interpersonal and presentation skills that engage adult learners

Must have strong computer skills

Experience with Microsoft Office- PowerPoint required

Familiarity with or willingness to learn to use Learning Management Systems

Ability to maintain confidentiality of information

High energy level, superior interpersonal skills, ability to work independently as well as part of a team

Must possess ability to multi-task in fast paced environment and maintain a professional level of customer service at all times

Must have strong organizational skills and attention to detail

Must be able to perform each essential duty satisfactorily

Preferred

Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations

Company

Advocates

Advocates is a non-profit organization that provides addiction recovery, care management, and developmental services to the community.

Founded in 1975

Framingham, Massachusetts, USA

1001-5000 employees

https://www.advocates.org

H1B Sponsorship

Advocates has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (4)

2023 (5)

2020 (1)