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University of Tennessee, Knoxville · 4 weeks ago

Associate Bursar - Fee Administrator, Bursar Office - UTK

Knoxville, TN

Full-time

Onsite

Mid, Senior Level

$85K/yr - $95K/yr

7+ years exp

The University of Tennessee, Knoxville is seeking an Associate Bursar – Fee Administrator to provide leadership and oversight for tuition and fee assessment processes. This role involves ensuring the accurate setup, approval, posting, and reconciliation of student fees, while collaborating with various academic and administrative units to enhance the student financial experience.

Higher Education

H1B Sponsor Likely

Responsibilities

Lead the planning, configuration, and ongoing management of student information systems (SIS), cashiering systems, and payment platforms

Oversee the accurate setup of tuition and fee structures, billing cycles, and payment plan options each term

Direct system testing and upgrades, ensuring functionality, accuracy, and minimal disruption to operations

Coordinate system testing and upgrades, validating data accuracy and system functionality before deployment

Manage user roles, access levels, and permissions within the bursar’s systems, ensuring compliance with institutional policies and regulatory requirements (FERPA, PCI-DSS, etc.)

Monitor system activity and audit logs to safeguard sensitive student financial data

Partner with IT security teams to implement and maintain cybersecurity best practices

Work with campus partners (IT, Financial Aid, Registrar, Finance) to ensure seamless integration of systems and data flows

Provide training and technical support to bursar staff and student services personnel on system use and reporting tools

Assist in policy and procedure development related to system functionality, reporting standards, and data security

Lead or participate in projects to implement new tools, automation, or reporting capabilities

Qualification

Student Information SystemsData Security ComplianceReporting Tools ProficiencyBursar Operations ExperienceProject Management SkillsAnalytical SkillsTechnical Requirements TranslationMultiple Priorities ManagementProblem-Solving SkillsAttention to Detail

Required

Education: Bachelor's degree in Information Systems, Business Administration, Finance, or related field

Experience: 7+ years of experience in student financial services, bursar operations, or higher education finance, with significant exposure to systems and reporting functions

Knowledge, Skills, Abilities: Demonstrate experience with student information systems (e.g., Ellucian Banner, Oracle, TouchNet, Argos). Strong understanding of data security, FERPA, and PCI compliance requirements. Proficiency with reporting tools (e.g., Cognos, Tableau, SQL, Excel). Strong problem-solving, analytical, and project management skills

Preferred

Education: Master's Degree

Experience: Prefer 10 years' related experience in reconciliation, compliance and fee waiver experience in Higher Education in addition to payment processing experience. Considerable knowledge of federal, state and university rules and regulations

Knowledge, Skills, Abilities: Functional expertise in bursar/student accounts processes; Strong system and data analysis skills; Ability to translate functional needs into technical requirements; High attention to detail and data accuracy; Strong problem-solving and process-improvement mindset; Ability to manage multiple priorities and deadlines

Benefits

Career development and coaching

Continued education

An extensive list of development and training possibilities

Company

University of Tennessee, Knoxville

Glassdoor4.3

As the state’s land grant, research-intensive institution, the University of Tennessee, Knoxville, is a university that leads.

Founded in 1794

Knoxville, TN, US

10001+ employees

https://www.utk.edu

H1B Sponsorship

University of Tennessee, Knoxville has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (143)

2024 (100)

2023 (100)

2022 (83)

2021 (77)

2020 (108)