Intuit · 20 hours ago
Social Community Manager
San Diego, CA
Full-time
Onsite
Mid, Senior Level
$158K/yr - $214K/yr
4+ years expIntuit is a global financial technology platform that powers prosperity for people and communities. They are seeking a dynamic and creative Social Media Community Manager to support its Consumer Group Corporate Communications team and the TurboTax brand’s social media platforms, focusing on building and nurturing online communities and driving positive brand sentiment.
AccountingFinancial ServicesFinTechPaaSSoftware
Responsibilities
Actively engage with consumers across key social channels (e.g., Reddit, TikTok, Instagram, X and Threads) on behalf of the TurboTax brand to drive positive WOM and build positive brand sentiment
Work cross-functionally with agency partners and internal stakeholders from marketing, communications, and customer care
Leverage social listening tools like BrandWatch to synthesize key themes, trends and takeaways from social VOC for TurboTax and key competitors to provide updates to senior leadership
Work effectively, as needed, with senior leadership to handle crises and high-profile issues deftly, protecting and furthering company and brand reputation
Draw out key insights from top-performing content, platform trends, and customer conversation themes. Conceptualize and optimize content accordingly
Support the brand social channels, including posting, monitoring and engaging on behalf of the brand
Actively seek out underpriced opportunities that inserts TurboTax into culture conversations that drive relevancy
Provide strategic recommendations on how TurboTax can win on social media against a variety of cohorts and new platforms
Qualification
Required
Expert of social media usage, platforms, and community management best practices
Minimum 4 years experience in a community management or similar role, with a proven track record of analyzing social VOC and developing insightful, actionable reports for senior leaders
Experience engaging audiences on social platforms including Reddit
Skilled writer with experience across a diverse portfolio of brands and channels
Experience using social listening tools (e.g., Brandwatch) to track and monitor trends and themes in social conversations around brands and product categories
Experience publishing across all major social media platforms for a brand
Excellent communication skills
Attention to detail, critical-thinker, and problem-solver
Heart for the customer
Collaborative self-starter
Benefits
Cash bonus
Equity rewards
Benefits
Company
Intuit
Intuit provides financial software solutions to empower individuals and businesses.
10001+ employees
H1B Sponsorship
Intuit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$8.52BKey Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M
Leadership Team
Sasan Goodarzi
Chief Executive Officer
Alex Balazs
Chief Technology Officer
Recent News
2026-01-09
Small Business Trends
2026-01-03
2026-01-02
Company data provided by crunchbase