Teller Specialist Flexible jobs in United States
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Marquette Bank · 2 weeks ago

Teller Specialist Flexible

Marquette Bank is committed to providing financial services to meet the needs of the southwest Chicagoland community. The Teller Specialist Flexible is responsible for day-to-day operations of the teller line across multiple branches, ensuring exceptional customer service and efficient transaction processing.

Financial ServicesReal Estate
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Culture & Values

Responsibilities

Effectively represent the Bank to all customers maintaining a high level of service to assist the branch in obtaining the highest customer service ratings, including internal survey results
Operate a teller station by performing basic teller functions in compliance with Bank policy and audit procedures, including:
Accept all checking account transactions such as check cashing, deposits, and certified checks
Accept all savings transactions such as deposits and withdrawals
Redeem US Savings Bonds
Cash and issue official bank checks
All loan payments
Collect and process the appropriate service charge fees
Complete coin orders and coin counting
Comply with all branch operating, audit and compliance requirements
Maintain basic knowledge of operations and sales requirements—e.g. records, BSA, fraud, and CTRs
Responsible for daily balancing of cash drawer
Open or close branch as needed
Respond to customer’s inquiries and cross sell financial products and services by explaining, promoting and providing referrals
Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations; adhering to the Bank’s internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies
Cultivate a working knowledge of all products and services with an ongoing commitment to attend all required sales training
Service customer inquiries by promoting the bank’s delivery channels, products and services following the sales process to achieve individual referral and team goals for outbound calling, greeting, inter-departmental referrals, etc. Includes profiling customers and prospects for new sales and cross sell opportunities
Required to work at all Marquette Bank branches on an “as needed” basis
Performs additional duties as assigned for fulfilling various banking roles depending on needs of assigned branch and manager

Qualification

Customer ServiceRetail Operations KnowledgeCash HandlingCommunication SkillsLeadership SkillsOrganizational Skills

Required

High School Diploma or Equivalent
Detail oriented with a thorough understanding of the entire Teller Department
Versatile and possess excellent communication skills to interact with employees and customers
Possess leadership and organizational skills to be able to analyze accurately and think quickly

Benefits

Health insurance
Term life and disability insurance
Generous time off
401(k) Salary Savings Plan
Employee Stock Ownership Plan (ESOP)
FREE FunRewards checking account

Company

Marquette Bank

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Marquette Bank is a bank offering banking, real estate lending, and investment services in Chicagoland.

Funding

Current Stage
Growth Stage

Leadership Team

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Patrick Hunt
Executive Vice President and Chief Financial Officer
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Paul Eckroth
EVP & CFO
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Company data provided by crunchbase