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Absolute Security · 5 days ago

Business Analyst

United States

Full-time

Remote

Senior Level

$90K/yr - $100K/yr

5+ years exp

Absolute Security is a company focused on securing the Work from Anywhere era. They are seeking a Senior Business Analyst to bridge business needs with Salesforce-based solutions, involving collaboration with stakeholders and meticulous documentation.

Cyber SecurityEnterprise SoftwareRisk ManagementSecuritySoftware

H1B Sponsor Likely

Hiring Manager

Jennifer Hopper

Responsibilities

Collaborate intensively with business stakeholders to gather, analyze, and document detailed business requirements and processes

Create comprehensive, highly detailed process flows and system requirements documentation that can be directly used by senior developers for coding

Translate complex business needs into clear, actionable technical specifications for Salesforce applications (Sales Cloud, Service Cloud) and related systems (Marketo, NetSuite, Clari)

Lead workshops and interviews with stakeholders to ensure thorough understanding and documentation of business processes and system interactions

Develop and maintain detailed use cases, user stories, and acceptance criteria that align with business objectives and technical capabilities

Create and manage project artifacts including process maps, data flow diagrams, and requirements traceability matrices

Facilitate communication between business units and technical teams to ensure accurate interpretation and implementation of requirements

Conduct gap analysis between current and future state processes, identifying opportunities for optimization within the Salesforce ecosystem

Provide guidance on Salesforce best practices and potential limitations during the requirements gathering process

Assist in testing and validation to ensure developed solutions meet documented requirements and business needs

Protect the security and privacy of Absolute and its customers

Qualification

Salesforce applicationsProcess flows documentationAgile methodologiesJIRAConfluenceMarketoNetSuiteClariGap analysisUse cases developmentUser storiesAcceptance criteriaSoftware development processesDatabase conceptsCross-functional workshopsProcess re-engineeringCommunication

Required

5+ years of experience as a Business Analyst with a focus on Salesforce applications and integrations

Proven track record of creating detailed, developer-ready process flows and system requirements documentation

Strong understanding of Salesforce capabilities, including Sales Cloud and Service Cloud

Experience with related applications such as Marketo, NetSuite, and Clari

Familiarity with Gainsight and AI technologies in the context of CRM systems

Excellent communication skills, with the ability to translate complex business needs into clear technical requirements

Working knowledge of the end-to-end Quote to Cash business processes in a SaaS company

Experience in Agile methodologies and tools like Jira or Confluence

Basic understanding of software development processes and database concepts

Preferred

Certifications such as Salesforce Certified Administrator or Advanced Administrator

Familiarity with PowerBI, data modeling and SQL

Consulting experience in CPQ (Configure, Price, Quote) and Lead to Order projects

Background in facilitating cross-functional workshops and requirements gathering sessions

Experience in process re-engineering and optimization within CRM environments

Benefits

Annual bonus program

Company

Absolute Security

Glassdoor3.5

Absolute Security is partnered with more than 28 of the world’s leading endpoint device manufacturers, embedded in the firmware of 600 million devices, trusted by 21,000 global enterprises, and licensed across 14 million PC users.

Founded in 1993

Vancouver, British Columbia, CAN

501-1000 employees

http://www.absolute.com

H1B Sponsorship

Absolute Security has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2024 (2)

2022 (2)