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Roseville Joint Union High School District · 5 days ago

Information Systems Technician (2025-26)

Roseville, CA

Full-time

Onsite

New Grad, Entry Level

Roseville Joint Union High School District is seeking an Information Systems Technician to provide first level customer service support for various computer applications and technology. The role involves troubleshooting technical problems and managing help desk support tickets to ensure effective resolution of issues.

Education Management

Comp. & Benefits

Responsibilities

Provides first level customer service support for all district supported computer applications, hosted services, end user devices, classroom technology, and multi-platform operating systems

Troubleshoots technical problems, creates help desk support tickets; facilitates and communicates resolution to support tickets; escalates unresolved or complex issues per department policies and procedures

Qualification

Customer service supportHosted services supportEnd user device supportClassroom technology supportMulti-platform operating systemsTechnical troubleshootingHelp desk ticket creationIssue escalationCommunicationProblem-solving