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Constellis · 17 hours ago

Service Writer

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $24/hr

Constellis is a company that provides various administrative services, and they are seeking a Service Writer to support the day-to-day operations of the County fleet vehicles. The Service Writer will greet customers, manage work orders, and assist with the maintenance of fleet vehicles while ensuring effective communication and organization.

Risk ManagementSecurity

Responsibilities

Greet customers

Write customers service order upon arriving at service lane at any of the five locations

Open and close work orders and dispatches for all County vehicle fleet

Write estimates, open work order lines, and file documents

Input / update vehicles’ maintenance information into M5 program

Assign work to automotive technicians and services technicians

Manages fleet and assist with all county vehicles

Answer phones and route accordingly

Giving approval, keying repairs, and processing invoices for payment

Park, Jump-start, pick up and deliver County vehicles as needed to any vendor or County facility

Maintain daily vehicles accountability, parked location, lane, and vehicle status

Picking up and delivering vehicles to County and any vendors as required

Maintains personal and office clean: sweep, mop and take out trash

Assist with breakdown services, repairs, and accidents to the most effective repair location

Ability to professionally interact with customers, colleagues, and to foster positive business relationships

Other duties as assigned

Qualification

Automotive service experienceMS Office SuiteEffective communicationOrganizational skillsProblem solvingAdaptability

Required

Must possess a valid Driver's License

Must complete County requirement Live Scan

Proficiency with MS Office Suite

Effective oral and written communication skills at all levels of the organization

Strong organizational skills with the ability to manage time and multiple priorities to completion

Problem solving skills with an analytical thought process

Ability to adapt to a rapidly changing environment

May be required to lift and carry awkward items weighing up to 50 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday