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Care Plus NJ · 22 hours ago

Admin Support Services - Crisis Receiving and Stabilization Center

Paramus, NJ

Full-time

Onsite

New Grad, Entry Level

$49K/yr - $52K/yr

0+ years exp

Care Plus New Jersey is a leader in mental health and a pioneer in integrated care in Northern New Jersey. As an Administrative Support Specialist, you will provide administrative and clerical support to management and staff while connecting clients to mental health services during crises.

Health CareMedicalMental HealthNon ProfitOutpatient CarePsychologyRehabilitation

Responsibilities

Provide administrative and clerical support to management and staff and clients, which may include but not limited to: typing, record keeping maintenance (i.e. program, client charts), filing, data collection, billing preparation, insurance verifications, processing incoming referrals, report preparation, consumer contact log tracking and reporting, opening and closing/pulling client charts, data entry and storage, and receives, stamps, sorts and routes distributing mail, etc.)

Great and directs clients/patients, salespersons and visitors and work well and professionally with public, clients/consumers, staff and management

Verify, review, and update demographic and insurance information in the agency electronic health record

General knowledge of all insurance benefits and coverage, as well as Patient Verification Systems - Evolv NX, MyAbility, Navinet, NJMMIS is a plus

Verify insurance benefits and eligibility

Upload benefits in the agency Electronic Health Record

Collect payment at the time of service and/or collect past balances from the client, virtually or in-person

Answer the telephone and provide routine information. Assist clients (over the phone and in-person) by communicating in a positive, friendly and professional manner

Schedule appointments, conduct appointment confirmations/reminders

Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Qualification

Administrative supportBilling preparationInsurance verificationData entryCustomer serviceRecord keepingAppointment schedulingCommunication skillsTeam collaboration