Palm Beach State College · 3 weeks ago
Test Center Specialist
Lake Worth, FL
Full-time
Onsite
Entry Level
$19.52/hr - $19.52/hr
2+ years expPalm Beach State College is dedicated to developing talent for the workforce and fostering a community of belonging. The Test Center Specialist is responsible for overseeing campus testing functions, troubleshooting technical issues, and ensuring compliance with testing policies and standards.
AlumniE-LearningEducationHigher EducationUniversities
Responsibilities
Maintains server dedicated to external testing vendor. Troubleshoots and resolves minor issues pertaining to the server including test access and test program operations. Escalates more complex issues to IT staff or vendor
Assists students with test registration, ensuring correct exams are administered and students meet all requirements to sit for the selected exam
Submits detailed incident reports for external certification exams and liaises with vendor to resolve any issues
Maintains quality and quantity of test bank materials and security of exams. Proctors and oversees internal and external certification exams
Administers tests to students and processes related materials. Registers students and qualifies them with the proper identification. Delivers various testing programs
Sets up tests according to established protocol. Monitors and supervises the administration of various tests and certifies the exam results. Scans, scores, and electronically submits test scores
Oversees security and confidentiality of State, national, and college tests and records, scoring procedures, data collection, and reporting
Leads proctors involved in the testing services, computerized tests, and administration of standardized tests. Maintains filing system, and retrieves records and files, as needed
Responds to complex inquiries from all levels of employees or external sources regarding a variety of questions, such as clarification of College or Campus policy and procedures
Directs students to proper portions of testing software and addresses minor problems
Guides, leads, and verifies the work of people reporting indirectly to you
Performs other job-related duties as assigned
Qualification
Required
Associate degree
Two years of related experience
Testing and assessment techniques
Microsoft Office Professional or similar application
Attention to detail while maintaining effective time and task management
Delivering a high level of customer service
Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
Regular physical attendance required
Some periods throughout the year will require extended work hours including nights, weekends, and college closures
Must obtain Pearson VUE Administrator Certification within 90 days of employment
Reach and grasp objects
Stoop, bend, kneel, crouch, or crawl
Stand for extended periods of time
Use of video display terminal
Use of manual dexterity and fine motor skills
Communicate information orally and in writing
Receive and understand information through oral and written communication
Proofread and check documents for accuracy
Work a fluctuating work schedule
Benefits
Tuition fee waiver at PBSC
Tuition reimbursement
Degree recognition award
Educational leave
Medical
Dental
Vision
Disability
Life insurance
Parental leave
Vacation
Sick leave
Holidays
Spring and winter breaks offering additional paid time off
Potential remote or hybrid opportunities
Wellness programs
Apps related to stress management
Nutrition
Meditation
Leadership programs
Professional learning workshops
State retirement plan options
Voluntary 403(b) and 457 plans
Company
Palm Beach State College
Palm Beach State College is a school in Lake Worth.
1001-5000 employees
H1B Sponsorship
Palm Beach State College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.95MKey Investors
Lowe's FoundationU.S. Department of LaborU.S. Department of Education
2025-07-18Grant
2024-04-29Grant
2023-01-20Grant· $0.95M
Leadership Team
David Rutherford, CFRE
CEO, The Foundation for Palm Beach State College
Angela Harrington
Chief Communications and Public Affairs Officer
Recent News
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