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Wolters Kluwer · 2 days ago

Senior Inside Sales Representative

Kennesaw, GA

Full-time

Hybrid

Mid, Senior Level

$39K/yr - $66K/yr

3+ years exp

Wolters Kluwer is a leading provider of innovative tax and accounting software solutions, dedicated to empowering individuals and businesses with tools that streamline financial management and enhance compliance. This role is responsible for driving revenue growth within Tax and Accounting by creating and closing sales opportunities, with a focus on meeting or exceeding sales quotas.

BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware

Responsibilities

Sales Prospecting & Opportunity Generation: Demonstrates strong ability to identify and create new sales opportunities within designated territories. Utilizes industry knowledge and sales tools to uncover prospects and convert them into qualified leads. Consistently and accurately forecasts new business

Pipeline Management: Exhibits the measurable behaviors necessary leading up to a sale, including (but not limited to): targeting, meeting activity thresholds, lead response time, Salesforce hygiene, and other associated actions

Customer Relationship Management: Cultivates and nurtures relationships with prospects/clients, ensuring continued satisfaction and engagement. Acts as a trusted advisor to clients, proactively addressing concerns, gathering feedback, and fostering loyalty

Problem-Solving & Objection Handling: Effectively communicates with customers to address concerns and identify mutually beneficial solutions. Demonstrates a high degree of emotional intelligence and diplomacy in managing complex client interactions

Market Insight: Maintains a deep understanding of the company's products/services, market trends, and competitive landscape

Collaboration & Cross-Functional Coordination: Works closely with sales and order processing to resolve issues, enhance products, and support prospects/clients. Reports key insights and market trends to management

Data-Driven Decision Making: Collects data on competitive products, and pricing, using this information to inform sales strategies and provide actionable insights to management. Ongoing and consistent salesforce.com compliance with pipeline management

Sales Target Achievement: Demonstrates a results-driven approach by consistently meeting or exceeding sales quotas. Independently manages sales activities and prioritizes efforts to drive sales performance

Prioritize Value: learn the product – features, advantages, benefits – so discussions with prospects are value-driven, expressing the superiority of our solution vs. competitors and ensuring prospects thoroughly understand how we will help them improve business performance

Negotiation: strong negotiation skills, preferably with small business owners, with a focus on maximizing value per customer and reducing discounts

Other Duties

Performs other duties as assigned by supervisor

Consistent communication with sales leadership

Attend key customer and industry conferences

Qualification

Sales ProspectingPipeline ManagementCustomer Relationship ManagementNegotiationCRM SoftwareMicrosoft Office SuiteCommunication SkillsProblem-SolvingTeam Collaboration

Required

Associate's degree in Finance, Accounting, or a related field

3+ years' experience sales or other equivalent experience

Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry

Excellent communication (both written & oral) and presentation skills

Ability to plan own territory/account approach and manage own resources

Demonstrates strong ability to identify and create new sales opportunities within designated territories

Utilizes industry knowledge and sales tools to uncover prospects and convert them into qualified leads

Consistently and accurately forecasts new business

Exhibits the measurable behaviors necessary leading up to a sale, including (but not limited to): targeting, meeting activity thresholds, lead response time, Salesforce hygiene, and other associated actions

Cultivates and nurtures relationships with prospects/clients, ensuring continued satisfaction and engagement

Acts as a trusted advisor to clients, proactively addressing concerns, gathering feedback, and fostering loyalty

Effectively communicates with customers to address concerns and identify mutually beneficial solutions

Demonstrates a high degree of emotional intelligence and diplomacy in managing complex client interactions

Maintains a deep understanding of the company's products/services, market trends, and competitive landscape

Works closely with sales and order processing to resolve issues, enhance products, and support prospects/clients

Reports key insights and market trends to management

Collects data on competitive products, and pricing, using this information to inform sales strategies and provide actionable insights to management

Ongoing and consistent salesforce.com compliance with pipeline management

Demonstrates a results-driven approach by consistently meeting or exceeding sales quotas

Independently manages sales activities and prioritizes efforts to drive sales performance

Learn the product – features, advantages, benefits – so discussions with prospects are value-driven, expressing the superiority of our solution vs. competitors and ensuring prospects thoroughly understand how we will help them improve business performance

Strong negotiation skills, preferably with small business owners, with a focus on maximizing value per customer and reducing discounts