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Hilb Group · 1 day ago

Benefits Eligibility Specialist

United States

Full-time

Remote

New Grad, Entry Level

Hilb Group is a service-driven organization that values its associates as its greatest asset. They are currently seeking a motivated and ambitious Benefits Eligibility Specialist to manage employee benefit transactions and respond to client inquiries with precision and professionalism.

Customer ServiceFinancial ServicesInsurance

Responsibilities

Process employee benefit transactions (adds, terminations, coverage changes) across multiple Insurance enrollment platforms

Manage weekly EDI (Electronic Data Interchange) file feed discrepancy reports

Respond to internal team inquiries regarding client eligibility with precision and professionalism

Send professional correspondence directly to clients upon processing completion

Accurately log transactions in our agency management system (BenefitPoint)

Prioritize tasks and maintain data integrity in a deadline-driven environment

Navigate multiple software applications, chats, and calls simultaneously

Qualification

Microsoft Office SuiteEmployee Benefits knowledgeAttention to detailCommunication skillsTeam collaboration

Required

Minimum high school degree

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)

Excellent verbal and written communication skills

Highly organized with exceptional attention to detail

Collaborative team player with a growth mindset and eagerness to learn

Preferred

Background with Employee Benefits / Insurance preferred

Processing eligibility changes/updates within carrier sites preferred

Managing discrepancy reports from Insurance Data exchanges preferred

Benefits

Company Paid Life Insurance, Long-Term and Short-Term Disability.

Medical, Dental, Vision and FSA/HSA plans.

401(k) with company match.

Additional voluntary benefits include Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity protection, and Pet benefits.

Generous PTO.

Company

Hilb Group

Partners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency.

Founded in 2009