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Caterpillar Inc. · 1 month ago

Senior Electrification Application Lead

Tucson, AZ

Full-time

Onsite

Senior Level

$145K/yr - $217K/yr

Caterpillar Inc. is a global team dedicated to creating sustainable communities through innovative solutions. As a Senior Electrification Application Lead, you will provide technical expertise and commercial support for electrification technologies in mining applications, working closely with customers and dealers to influence product design and deployment.

ConstructionMachinery ManufacturingManufacturingMechanical Engineering

No H1B

Responsibilities

Working with dealers and end customers to successfully DET Technology into Mining applications. This includes sharing knowledge for both the physical installation and controls integration

Ensuring a product’s technical specifications and capabilities are communicated to the sales force

Providing technical assistance as needed to enable the sale and integration of the product. This involves verbal & written communication as well as field support activities

Serving as a subject matter expert to support product development efforts by providing critical customer input on market requirements and product optimization

Developing and maintaining application and installation manuals and technical communications

Preparing and conducting product and application training for dealers and end customers, as well as assisting customers and dealers with complex or unique applications

Qualification

ElectrificationPower systemsMining operationsTroubleshootingRequirements analysisProject managementInfluencing tacticsTechnical supportEffective communicationTeam management

Required

Bachelor's degree in engineering

Strong technical background in product support, engineering, or field service

Experience with electrification, power systems, heavy equipment or mine site operations

Strong communication and facilitation skills

Demonstrated ability to communicate technical information effectively

Knowledge of major products and services and product and service groups

Ability to apply knowledge of product and service appropriately to diverse situations

Strong foundation in product support: understanding customer needs, solving problems, and delivering value through service and expertise

A commitment to provide prompt, high quality responses to customer requests which may sometimes require extended workdays and travel

Knowledge of effective influencing tactics and strategies

Ability to use these to deepen own expertise and impact or challenge decisions within and outside own organization

Knowledge of effective project management strategies and tactics

Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives

Knowledge of tools, methods, and techniques of requirement analysis

Ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project

Knowledge of troubleshooting approaches, tools and techniques

Ability to anticipate, detect and resolve technical problems in a manufacturing or product development environment