State of Wyoming · 2 weeks ago
Office Support Specialist I 2025-03161
The State of Wyoming is seeking an Office Support Specialist I to join the Water Quality Division team. This role involves providing high-quality administrative, clerical, records, and office support to ensure effective operations for the division and its programs.
Government Administration
Responsibilities
Greet and screen visitors, interview them to evaluate and determine needs, and refer them to appropriate staff or other support agencies
Process, manage, and route a wide variety of WQD correspondence and other documents to section managers, Attorney General’s Office staff, and DEQ Senior Management for approvals and signatures
Manage electronic document management routing/tracking systems and workflows by applying knowledge of programmatic and administrative requirements and by researching and troubleshooting issues
Provide quality assurance/quality control for completeness, accuracy, and compliance with programmatic and administrative requirements
Ensure final documents are routed to appropriate locations for records storage to meet retention schedules
Coordinate with staff to publish public notices of division activities and comment opportunities in newspapers, on the website, and through e-mail delivery systems, ensuring accuracy, compliance with statutory requirements, and appropriate budget codes
Track outgoing and incoming mail using electronic document management procedures and tracking systems
Prepare outgoing mail packages as needed, including regular mailings, mass mailings, and certified mailings, ensuring that appropriate budget codes are used
Post documents to the website
Assist with analyzing information for the monthly dashboard reporting
Schedule meetings and make reservations, as appropriate
Answer phones and direct calls or take messages when needed
Determine and procure needed office supplies
Train program staff on administrative requirements and procedures
Work closely with staff to plan and implement new workflows for electronic document management and improve efficiency on an as-needed basis
Communicate effectively
Assist with training clerical temporary position staff on an as-needed basis
Qualification
Required
Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department
Possess strong communication skills with attention to detail
Possess strong time management skills
Knowledge of SharePoint and other electronic records management systems
Strong skills in Microsoft Word, Access, and Excel; Google Docs; and Adobe systems
Ability to manage diverse and competing priorities with time management skills, organization skills, and consideration for deadlines
Ability to resolve problems and make recommendations for improvements
Experience working in a team-oriented, collaborative environment, with the ability to work well with others
Ability to demonstrate independent judgment and decision-making skills to ensure program requirements are met, and procedures are followed
Ability to deliver high-level customer service, both internally and to the public
Associate's Degree (typically in Business)
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Must be able to lift up to 30 pounds
Benefits
Comprehensive health coverage – medical, dental, and vision plans for you and your family
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program – Earn paid time off and incentives by focusing on your personal health
Company
State of Wyoming
State of Wyoming is official site of state and it says about facts and symbols of the state.
Funding
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