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State Street · 3 weeks ago

Business Integration Team Lead North America - Managing Director

Clifton, NJ

Full-time

Onsite

Senior Level, Lead/Staff

$170K/yr - $252K/yr

10+ years exp

State Street is seeking a Business Integration Lead to join their Alpha Implementation team, focusing on client interactions and internal operations. The role involves leading a team through the implementation lifecycle, ensuring successful client onboarding and integration of services across various business units.

BankingFinanceFinancial Services

Responsibilities

Create and monitor the Business Integration plan, overseeing all pillars, reviewing MI and providing updates to the program, senior management and clients where relevant

Plan, scope and manage Business Integration led events (DITL, Production Parallel and Hypercare) to conclusion. This includes agreeing entry, success and exit criteria, governance model, runbooks, MI and shaping the team to support

Work with the Business leads to update changes to the Service Level Agreements and Future State Operating and support Models throughout the implementation period

Oversight and tracking of progress of 3rd party outreach, training and system access. Acting as escalation and resolution for blockers with the client and third parties

Prepare our operations teams for Business Integration events with regular meetings with the workstreams and the related senior management

Leverage influence across business areas and project team members to drive toward a common goal of onboarding the client

Ensure practice is aligned to programme activities and governance. Leverage the ASIS standards and feedback on changes/improvements

Review risks and issues within the Business Integration framework, communicate effectively within the program, drive solutions and options

If applicable, manage staff ensuring the process for objective setting and PPR is followed. Manage the workload balance for the team

As the leader of this team you will also be required to actively monitor the work of each team member against each specific program plan, act as an escalation point for all BIM related issues. You will hire, train, coach and mentor team members to build a high performing team. You will also work as part of the regional executive delivery function in region to make sure that all Alpha programs are managed effectively, new programs are planned and resources are properly allocated as programs ramp up and ramp down

Qualification

Financial Industry ExperienceBusiness IntegrationData ManagementProject ManagementCharles RiverMicrosoft OfficeJiraConfluenceLeadershipTeamworkInterpersonal SkillsProblem Solving

Required

10+ years of relevant Financial Industry Experience required, preferably Investment Management / Asset Management

Strong understanding of financial markets and investment management processes, including back-office functions

Experience in implementation of large client onboardings with complex architecture, multiple teams and functionalities

Intermediate to advanced with Microsoft Office tools, familiarity with Jira and confluence is required

Keen awareness and appreciation for teamwork and collaboration; this role will require the candidate to be adept/effective at interpersonal interactions in order to introduce and influence change within the organization

Ability to proactively identify potential issues and drive resolution across teams

Leadership and ability to bring together teams across different levels and disciplines within the organization

Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work. Weekend work required

Displaying our Culture traits and behaviours – Choose to own it, Break through Silos, deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community