Apply on Employer Site

Holman · 18 hours ago

Administrator - Title Management

Mount Laurel, NJ

Full-time

Onsite

New Grad, Entry Level

$21.90/hr - $29.03/hr

0+ years exp

Holman is a family-owned, global automotive services organization dedicated to delivering exceptional customer experiences. The Administrator - Title Management will manage the workflow of incoming titles, ensure accuracy and salability of titles, and serve as the primary contact for title-related issues, collaborating with various stakeholders to meet departmental goals.

AutomotiveSales Automation

Responsibilities

Promptly log all incoming titles to initiate proper workflow

Effectively manage all workflow in title administrator workbaskets within the UVIMS system (relocation basket/title request/title problems baskets) per departmental goals

Review titles for accuracy and salability

Identify and document title issues in UVIMS and initiate effective and prompt resolution with appropriate person and/or vendor

Prepare titles and ownership documents in connection with vehicles sales and/or state applications

Use and comprehensively update Holman systems including date fields and notes to ensure title status accuracy and timelines for title problem resolutions

Serve as the primary person who resolves post-sale title adjustment requests – customer service

Ensure the receipt of a salable vehicle title by executing end to end title duplicate and correction processes for past, present and future vehicle and equipment sales

Become the primary point of contact for remarketing title related issues within your region by establish and maintain direct relationships through regular email and phone communication with DMVs, vendors, internal and external customers, buyers, sellers, auction title clerks

Review and maintain client and remarketing channel Powers of Attorney

Collaborates with departmental leadership and peers to ensure individual expectations are met and to support departmental goals

Positively contributes to departmental morale