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NEOGOV · 1 day ago

Community Outreach Coordinator (Administrative Specialist I/II, Grade N18/N21)

2425 Reedie Dr Wheaton MD 20902 USA

Full-time

Hybrid

Entry, Mid Level

$71K/yr - $112K/yr

1+ years exp

NEOGOV is seeking a Community Outreach Coordinator to join the Department of Permitting Services. This role involves providing professional staff support for the department's communications and community outreach activities, promoting and marketing programs, and engaging with various stakeholders.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Schedule outreach events. Coordinate with event partners and stakeholders

Attend off-site events within Montgomery County. Organize outreach displays. Track attendance. Collect customer and attendee feedback

Provide information to customers, partners, and stakeholders as needed via in-person, virtually, or telephonically

Respond to emails and questions from the public, department partners, and stakeholders

Provide information in Spanish (verbal or written) to customers when requested or needed

Review the department website and printed materials for accuracy, consistency, and relevance

Help provide content for the department newsletters

Edit and update documents, promotional material, publications, etc., in English and Spanish

Help organize and implement new efforts and ways to provide excellent customer service, internally and externally

Other duties as related to this position

Qualification

Public relations experienceMarketing experienceBilingual Spanish proficiencyContent creationSocial media experienceCommunication skillsCustomer serviceEvent coordinationMicrosoft OfficeOrganizational skills

Required

Advanced Level bilingual Spanish proficiency is required for this position

Graduation from an accredited college or university with a Bachelor's Degree

One (1) year of professional administrative experience related to public relations, marketing, journalism, communications or related field

Preferred

Bachelor's Degree in public relations, marketing, journalism, communications, or related field

Experience in social media, website, and digital platforms to ensure accurate and effective communication

Experience in content creation (writing, editing, graphic design, photography, and videography) to ensure accurate and effective communication

Experience in working directly with diverse communities and organizations

Experience in responding to short deadlines and urgent or immediate communication requests

Experience in using Microsoft Office software and project management tools

Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year.

Positions in MLS earn 35 days of paid time off each year.

In addition, we offer all employees 10 paid holidays.

Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

All permanent and term positions are eligible for robust retirement plans.

Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years.

Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary.

All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program.

Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID.

We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts.

These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

We deeply care about your holistic wellness.

Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.