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H-E-B · 20 hours ago

Panel & Sample Analyst, Customer Insights

San Antonio, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico. As a Panel & Sample Analyst, you'll focus on execution and planning of all Corporate, Quant, and Own Brand research sample screening and survey programming.

Retail

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Helps to cultivate a 'community' of customers and partners that can be used in H-E-B research studies

Responsible for scheduling, expediting, and coordinating with internal groups to keep projects moving ahead

Propose and develop panel recruitment, retention, and engagement strategies through analysis of the available panel data and knowledge of external panel management best practices

Scrutinizes sample and data for accuracy in project targeting and data analysis

Master the panel and project execution platform

Manage day-to-day communications with panel members via email, newsletters, social media etc

Promptly respond to panel member questions, concerns and issue tickets to resolve problems

Serve as a trusted adviser with your stakeholders - including looking for additional sample and survey opportunities

Stay current on market research panel industry standards, innovations and best practices

Establishes effective and efficient procedures for getting work done

Keeps information and documentation in an orderly manner

Follows up on all requests

Qualification

Market ResearchSurvey MethodologyData AnalysisSASSPSSQualtricsQuestionnaire ProgrammingAnalytical SkillsCollaborative RelationshipsCommunication SkillsAttention to Detail

Required

2+ years of experience in Market Research, Social Sciences, Psychology, Survey Methodology, or equivalent program

Basic understanding of panel management, sampling, questionnaire design, coding, tabulation, quality assurance, data security and email deliverability

Knowledge of probability sampling, precise project control, quality control procedures, questionnaire programming and insightful analysis

Working knowledge of SAS, SPSS, Qualtrics or other analysis software

Good understanding of qualitative and quantitative methodologies

Proficiency in MS Office and office equipment

Strong verbal / written communication skills

Strong analytical skills

Ability to manage multiple priorities and shift focus between tasks; attention to detail

Ability to develop and maintain collaborative working relationships

Working knowledge of probability sampling and sampling quality control procedures

Knowledge of research screener development

Working knowledge of questionnaire programming

Proven ability to manage multiple projects at varying stages simultaneously, with the ability to prioritize

Function in a fast-paced, retail, office environment

Travel by car or plane with overnight stays

Work extended hours; sit for extended periods

Hand / finger dexterity

Company

H-E-B

Glassdoor4.2

H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.

Founded in 1905

San Antonio, TX, US

10001+ employees

https://careers.heb.com

H1B Sponsorship

H-E-B has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (47)

2024 (27)

2023 (57)

2022 (40)

2021 (28)

2020 (37)