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Appalachian Regional Healthcare (ARH) · 3 days ago

FINANCIAL COUNSELOR

McDowell, KY

Full-time

Onsite

Entry, Mid Level

2+ years exp

Appalachian Regional Healthcare (ARH) is seeking a Financial Counselor who will provide financial assistance to patients unable to pay for services. The role involves monitoring patient financial history, assisting with payment arrangements, and ensuring compliance with financial assistance programs.

CharityHealth CareMedicalNon ProfitOncology

Responsibilities

Monitors pre-admits to determine patient financial history for appropriate referrals

Identifies indigent patients and begins process for reimbursement from appropriate government agency

Conducts discussions regarding financial matters of highly sensitive nature with patients displaying the inability to pay

Determines payment sources or agency eligibility

Reviews medical records for eligible candidates for various charities

Assist patients with the application process for medical financial assistance

Evaluates and reviews financial information, prepares the application for submission to the appropriate agency

Works in conjunction with outside agency to provide special accounts information

Verifies Medicaid eligibility and forwards appropriate forms to Patient Accounts

Maintains a working knowledge of funds and other resources available for qualified accounts

Ensures that accounts using such resources meet the standard qualification

Monitor monthly patient payment arrangement accounts to ensure timely payment activity

Perform, in accordance with current policies and procedures, collections of delinquent contractual accounts necessary to ensure proper cash flow

Identify and communicate to management any concerns which could result in an adverse impact to the hospital’s cash flow

Perform other related assigned duties

Qualification

Financial assistance knowledgeCollections experienceInsurance program knowledgeFair Debt Collection regulationsMultitaskingWorking with diverse personalitiesVerbal communicationWritten communication

Required

Associate Degree in business with two years demonstrated successful collections' experience in a health care setting

High School Diploma with six years of demonstrated experience in a Patient Financial Services/Business Office/Patient Access office

Knowledge of private insurance and government program requirements

Knowledge of the Fair Debt Collection Practice regulations

Must be articulate and tactful, able to communicate verbally and in writing

Must be able to handle multiple tasks in a busy environment

Must be able to work with diverse personalities

Company

Appalachian Regional Healthcare (ARH)

Appalachian Regional Healthcare (ARH), the Healthcare System of Appalachia, and ranked as one of the Top 10 Employers in Kentucky by Forbes Magazine, is a not-for-profit health system operating 13 hospitals in Barbourville, Hazard, Harlan, Hyden, Martin, McDowell, Middlesboro, Prestonsburg, South Williamson, West Liberty and Whitesburg in Kentucky; as well as Beckley and Hinton in West Virginia, as well as multi-specialty physician practices, home health agencies, home medical equipment stores and retail pharmacies.

Founded in 1956

Barbourville, Kentucky, USA

5001-10000 employees