Uber · 2 days ago
UX Researcher II - Financial Products: Uber Eats & Rides
San Francisco, CA
Full-time
Onsite
Mid Level
$152K/yr - $169K/yr
3+ years expUber is reimagining the future of financial services for a global, diverse user base, and they are seeking a UX Researcher to join their Financial Products team. In this role, you will uncover user-centered opportunities to shape the product vision and collaborate with cross-functional teams to deliver impactful research findings.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Work with our Product and Design teams to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy
Design and conduct foundational, formative, and evaluative qualitative and quantitative user research
Collaborate with a global, diverse group of cross-functional product, design, engineer, and product marketing partners to achieve alignment and impact
Synthesize and communicate research findings to drive understanding, user empathy and action across the organization
Effectively manage 1-2 concurrent research projects in a fast-paced environment, seamlessly adapting to evolving priorities and context while delivering high-quality action-oriented insights
Demonstrate agility and thrive in ambiguity, successfully navigating diverse tasks and responsibilities across various initiatives within the Financial Products charter
Share user research findings with cross-functional partners and leadership to inform decision-making
Use both qualitative methods (like interviews and usability testing) and quantitative methods (such as surveys and behavioral data analysis) to uncover user needs
Qualification
Required
3+ years of professional experience conducting user research
Master's or Ph.D. Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field; or BA/BS and equivalent industry experience in a product-centric environment
Preferred
Previous experience conducting research in the financial products space
Previous experience conducting international research and working on products with global impact
An understanding of research methods strengths and weaknesses and experience planning and conducting mid-to-large scale research projects across various product phases
Experience with mixed methods - both qualitative and quantitative - with a focus on more strategic research
Strong written and verbal communication skills
Strong presentation and storytelling skills
Experience in driving efficiency and innovation by integrating AI into research processes
Able to execute research in Spanish, Portuguese and/or Japanese
Benefits
You will be eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
You will also be eligible for various benefits.
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
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Company data provided by crunchbase