Caris Life Sciences · 1 week ago
Salesforce Administrator & Quality Assurance Specialist
Irving, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expCaris Life Sciences is a company dedicated to transforming cancer care and improving human health through innovative solutions. The Salesforce Administrator & Quality Assurance Specialist is responsible for managing and optimizing the Salesforce platform while ensuring the quality and performance of CRM-related processes and integrations. This role involves hands-on administration and structured QA testing to enhance operational excellence across various teams.
Artificial Intelligence (AI)BiopharmaBiotechnologyHealth CareLife Science
Responsibilities
Configure, maintain, and enhance Salesforce objects, fields, page layouts, record types, workflows, validation rules, and automations (Flows)
Manage user accounts, profiles, roles, permission sets, and security controls
Maintain data integrity through routine audits, data cleansing, and deduplication
Monitor system performance, troubleshoot issues, and ensure Salesforce best practices are followed
Build and maintain custom reports, dashboards, and analytics to support business needs
Support integrations between Salesforce and other business systems (e.g., marketing automation, ERP, customer service tools)
Document system configurations, processes, and SOPs to support scalability and governance
Act as the main point of contact for Salesforce-related inquiries, tickets, and enhancement requests
Develop and execute test plans, test cases, regression test scripts, and UAT processes for Salesforce changes, releases, and integrations
Identify defects, inconsistencies, and usability issues; log and track them through resolution
Validate data migrations, bulk updates, and workflow automation with accuracy and completeness
Partner with product owners, business stakeholders, and developers to refine requirements and ensure changes meet business needs
Participate in sprint ceremonies and release planning for ongoing CRM development cycles
Ensure all enhancements adhere to compliance, documentation, and change-management standards
Continuously evaluate and improve QA processes, testing coverage, tools, and documentation
Qualification
Required
2+ years of experience as a Salesforce Administrator or similar role
Salesforce Administrator (ADM-201) certification strongly preferred
Experience with Salesforce Lightning, Flows, and declarative automation tools
Strong understanding of CRM workflows, sales processes, and lead/opportunity management
Hands-on QA experience including test planning, functional testing, regression testing, and UAT coordination
Proficiency with data management tools (Data Loader, Data Import Wizard)
Ability to translate business requirements into scalable technical solutions
Excellent attention to detail, critical thinking, and problem-solving skills
Strong communication skills and ability to work cross-functionally
Preferred
Experience with Salesforce Service Cloud, Health Cloud, Experience Cloud, or custom applications
Knowledge of testing tools such as Jira, TestRail, or similar QA platforms
Familiarity with APIs, integrations, and middleware tools (e.g., MuleSoft, Boomi, Zapier)
Experience working in Agile/Scrum environments
Basic understanding of SOQL, HTML, or Apex (not required but a plus)
Company
Caris Life Sciences
Caris Life Sciences develops molecular profiling and AI-driven technologies to support precision medicine in oncology.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.86BKey Investors
BraidwellOrbiMedSixth Street
2025-06-18IPO
2025-04-07Private Equity· $168M
2023-01-19Debt Financing· $400M
Leadership Team
Luke Power
Chief Financial Officer
Brian Stengle
SVP, Chief Marketing Officer
Recent News
Labiotech UG
2026-01-17
2026-01-14
Company data provided by crunchbase