GO Car Wash · 1 day ago
Customer Service Lead
Cedar Park, TX
Full-time
Onsite
New Grad, Entry Level
$12.50/hr - $18.50/hrGO Car Wash is one of the fastest-growing car wash operators in the United States, committed to providing an exceptional work experience for all its Teammates. The Customer Service Lead will oversee daily operations, drive sales, and ensure adherence to company policies while preparing for a Team Leader position.
Automotive
Responsibilities
Opening and closing the car wash according to GO’s standard operating procedures
Leading by example by greeting customers warmly and utilizing sales scripts to drive membership sales
Guiding vehicles safely into the car wash and educating customers on our wash process
Maintaining the cleanliness and functionality of the site to deliver a superior customer experience
Addressing customer issues, escalating to leadership if needed, to ensure customer satisfaction and retention
Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts
Qualification
Required
Must be at least 16 years old
Must be legally authorized to work in the U.S
A positive, outgoing attitude and a passion for sales and leadership
Strong customer service skills, with the ability to connect with customers and promote our membership packages
Ability to handle day-to-day site operations and resolve customer issues independently
Willingness to learn and grow into a leadership role by working closely with site managers
Energy and stamina to stand, move, and engage with customers and teammates for extended periods
Ability to lift 25 lbs and work in outdoor conditions for long periods
Preferred
Previous experience in customer service and/or sales preferred
Benefits
Health benefits, 401(k), and paid time off.
Free car washes.
Opportunities to advance into leadership roles, including Team Leader positions.
Sales training and leadership coaching to help you grow and succeed.
Company
GO Car Wash
GO Car Wash’s ambition is to be the most admired car wash company by enriching the lives of its teammates and customers
Founded in 2019
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Derwin
CEO
Kayla Lara
Vice President Human Resources
Recent News
Buffalo Business First
2025-02-16
Company data provided by crunchbase