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SpectraCare Health Systems, Inc. · 1 month ago

Registration Clerk Part Time - Crisis

Dothan, AL

Full-time, Part-time

Onsite

Entry Level

1+ years exp

SpectraCare Health Systems, Inc. is seeking a Part Time Registration Clerk to work at their Crisis Center. This role involves assisting incoming consumers with crisis services, managing billing and administrative duties, and ensuring compliance with relevant standards and policies.

CommunitiesHealth CareMedicalMental HealthSocial Assistance

Responsibilities

Ensures all releases are obtained and scanned into EMR

Accurately populates all fields as related to the admission process as related to the patient’s insurance and guarantor rankings

Researches all patients that present with no insurance through Medicaid / Medicare eligibility sites. Also research other sites

Promptly responds to all finance and accounting requests to ensure prompt reimbursement

Reviews documentation for any improper corrections, missing signatures, dates, times, etc and monitors for completeness

Scan and import any incoming or collected materials in EMR chart that was requested in accordance with established procedures. (ex. Proof of income, insurance cards, records, etc.)

Verify Medicaid/ Medicare/ Insurance monthly, and/or additional authorizations to include annual roll over of MI pre-auth

Will be responsible for coordinating and/or completing program admissions and/or discharges for billing

Activate insurance reimbursements when changes occur

Set up staffing maintenance dates in computer to include program admissions for all active consumers to include those receiving Medicaid

Activate consumers in EMR

Perform administrative review of clinical chart in order to facilitate staffing every three (3) months or six (6) months; based on reimbursement source

Ensure all clerical forms are updated and completed accurately within the time allowed

Ensure billing adjustments are completed; when needed and/or requested

Produce service logs for any services proven as rendered but not billed

Request any missing clinical information pertaining to the clinical record

Complete actions needed in order to conduct program transfers and terminations

Responsible for completing insurance verification on patients

Generating / maintaining reports for various areas of the crisis program through EMR systems and other programs

Make corrections in accordance with Quality Assurance

Maintain daily, intake, and emergency assessment appointments for therapist

Notify therapeutic staff of consumer arrival, ensuring consumer signature on daily sign in sheet

Maintain staffing schedule; ensuring cases are staffed within allotted time frame; to include production of staffing log for LPC signature

Receive and deliver phone messages accurately and timely

Maintain physician appointments (where required)

Maintain nursing appointments for facility injections (where required)

Collect all monies due for physician/nurse services at time of service

Ensure consumer receives medication information sheets and obtain signature of receipt of said documents

Establish PAP services for all eligible consumers; ensuring all signatures obtained by consumer and physician. To include acceptance to program, ordering of medication, and keeping current with program

Maintain adequate program supplies, ensuring supplies ordered only as needed and costs remain within budget guidelines

Maintain petty cash and/or other monetary funds; ensuring accurate documentation of transactions while upholding company financial policy

Ensure billing documents are accurate and entered daily

Maintain monthly and quarterly fire drill/severe weather records

Treat clients with respect and courtesy at all times

Perform typing duties and any necessary documentation ensuring work is completed in a timely manner with minimal errors and in compliance with applicable guidelines and policies

Receive and respond to inquiries promptly and courteously

Meet with supervisor as established

Follow guidelines of SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities

Participate in trainings, workshops, in-services, and/or administrative meetings as assigned

Ensure any necessary documentation is completed and up to date before annual leave or personal leave is taken

Provide all support staff duties for absent secretaries in other programs where needed and requested by supervisor

Adhere to Dress Code as set forth in the SpectraCare policies and procedures

Conforms to SpectraCare’s Core Values as duties are carried out daily

Performs duties independently and/or with minimal supervision

Works in a cooperative manner with other SpectraCare employees, individuals, and/or family members

Perform all duties with the highest standard of ethics

Functions within professional boundaries with individuals and others

Works well with other staff and individuals to ensure safety of program, individuals and other staff

Functions and performs well in stressful environments and manages work related stress to ensure individual safety

Applies seclusion, protective holds and/or restraint per SpectraCare policy and procedures

Documents crises, protective holds, seclusions and restraints

Participates in beginning/end of shift unit reporting

Demonstrates willingness to work on any unit / program at SpectraCare based on facility needs as directed

Other services, tasks, functions, and responsibilities deemed necessary; not otherwise specified

Regular attendance with timely arrival and departure according to scheduled hours. All absences must be reported to Director in a timely manner

Must be able to work full time with rotating assignments as necessary to include but not limited to overtime hours, nights, and/or weekends as scheduled

To ensure client/employee safety while on duty, must remain awake during scheduled working hours

Qualification

EMR experienceInsurance billingMicrosoft programsTyping skillsMental illnessPatienceEmotional stabilityCommunication skillsAdapt

Required

High School Diploma or GED required

Experience with EMR in a medical setting

Valid Driver's license and good MVR

Typing skills of 35-50 wpm

Experience working with computers and Microsoft programs

Preferred

Preferred successful completion of courses in business office practice and typing preferred or at least one year work experience in a medical administrative role, completing insurance billing and verifications

Prefer typing skills of 65 or more wpm