Communication Operator - Patient Access - PT .6 DAYS jobs in United States
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Sky Lakes Medical Center · 22 hours ago

Communication Operator - Patient Access - PT .6 DAYS

positionKlamath Falls, OR
timePart-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Sky Lakes Medical Center is seeking a Communication Operator for Patient Access. The role involves receiving and transferring hospital telephone calls, operating in-house pager systems, and assisting patients and staff with communication procedures.

Health CareHospitalImage Recognition
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H1B Sponsor Likelynote

Responsibilities

Receive and transfer hospital telephone calls using the telephone switchboard console
Performs routine, emergency and code paging according to established procedures
Operate in-house pager systems
Professionally pages overhead
Briefly explains hospital regulations, such as visiting hours, and department locations, and transfers calls to appropriate department
Monitors hospital environment system alarms and security system, and notifies responsible department for corrective action
Maintains complete and accurate logs of all telecommunication within the department when needed with legible handwriting
Receives and updates additional physicians for patient records
Assists patients, visitors, and hospital staff with telephone and paging procedures
Maintains a thorough knowledge of departmental and medical center policies and procedures
Assists in the training of department staff
Performs answering service, for various departments
Understanding of ancillary department functions and procedures/protocols
Assists with department evaluations
Assists with hiring of new employees interviews and selections when requested
Maintains availability for call in on all shifts
Maintains willingness and ability to learn and perform extra duties as assigned
Maintains competency in all position responsibilities
Responsible for sorting both in house and the outside mail brought in by the external couriers. Must also deliver mail once a day Monday through Friday between 4 & 5 PM
Works as team player with the departments best interest in mind
Performs other duties as assigned

Qualification

Typing skills 50 wpmClerical experienceCommunication skillsMedical terminologyTelephone skillsSwitchboard/PBX experienceProblem solving skillsOrganizational skillsAttention to detail

Required

Typing, word processing or data entry skills at 50 wpm
Excellent spelling, math and problem solving skills
Excellent pronunciation and communication skills
Ability to organize work and attend to detail
1 year clerical experience including telephone skills
Previous switchboard/PBX experience
Must be able to walk, lift bend
Able to follow written and verbal communication

Preferred

Medical terminology

Company

Sky Lakes Medical Center

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Sky Lakes Medical Center offers inpatient, imaging, hospitalist, home health and all types of medical services.
dateFounded in 1911
location
Klamath Falls, Oregon, USA
people-size501-1000 employees
web-link
https://www.skylakes.org/

H1B Sponsorship

Sky Lakes Medical Center has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2022 (6)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
$0.01M
Key Investors
Avista
2024-10-29Grant· $0.01M

Leadership Team

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David Cauble
President and Chief Executive Officer
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Paul Stewart
President/CEO
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Recent News

Health Leaders
How Sky Lakes Medical Center Overcame a Ransomware Attack
2023-05-11
Company data provided by crunchbase