ITG Communications, LLC ยท 1 day ago
Fiber Technician I
Raleigh, NC
Full-time
Onsite
New Grad, Entry LevelITG Communications, LLC is seeking a Fiber Technician I who will be responsible for performing all aspects of fiber optic network maintenance and support for customer facilities. This entry-level technician role focuses on the installation, splicing, troubleshooting, and maintenance of outside plant fiber infrastructure to ensure reliable network performance and service delivery.
Customer ServiceTelecommunicationsWired Telecommunications
Responsibilities
Splice fiber optic cables, including both loose tube and ribbon cables, as well as high-count ribbon fiber (864 count or higher)
Construct and seal splice cases and fiber termination panels in accordance with company standards
Troubleshoot and repair fiber optic network issues to resolve signal degradation or outages
Perform routine maintenance and emergency repairs for ILA sites, including battery testing, fiber testing, and alarm response
Operate and understand technical equipment such as OTDRs, power meters, fusion splicers, and related testing devices
Accurately read and interpret work prints, splice diagrams, fiber maps, and existing documentation in the field
Conduct fiber testing, analyze test results, and provide timely reports to the office team
Install and dress fiber optic cabling, ensuring proper routing and adherence to safety standards
Perform fiber locates for company and customer-owned infrastructure
Assist with troubleshooting and repairing customer dark and lit fiber services
Lift, manipulate, and install splice enclosures and related OSP hardware and equipment
Respond to emergency fiber outages as part of the on-call rotation
Operate aerial lifts or bucket trucks for aerial fiber installation and maintenance
Exhibit and uphold company safety values and ensure worksite compliance with all safety protocols
Consistently follows safety protocols, identifies potential hazards, and responds quickly and effectively to outages or maintenance needs
Communicates clearly with internal teams, customers, and stakeholders while working collaboratively to resolve issues and achieve project goals
High attention to detail and dedication to service excellence
Qualification
Required
Perform all aspects of fiber optic network maintenance and support for customer facilities
Splice fiber optic cables, including both loose tube and ribbon cables, as well as high-count ribbon fiber (864 count or higher)
Construct and seal splice cases and fiber termination panels in accordance with company standards
Troubleshoot and repair fiber optic network issues to resolve signal degradation or outages
Perform routine maintenance and emergency repairs for ILA sites, including battery testing, fiber testing, and alarm response
Operate and understand technical equipment such as OTDRs, power meters, fusion splicers, and related testing devices
Accurately read and interpret work prints, splice diagrams, fiber maps, and existing documentation in the field
Conduct fiber testing, analyze test results, and provide timely reports to the office team
Install and dress fiber optic cabling, ensuring proper routing and adherence to safety standards
Perform fiber locates for company and customer-owned infrastructure
Assist with troubleshooting and repairing customer dark and lit fiber services
Lift, manipulate, and install splice enclosures and related OSP hardware and equipment
Respond to emergency fiber outages as part of the on-call rotation
Operate aerial lifts or bucket trucks for aerial fiber installation and maintenance
Exhibit and uphold company safety values and ensure worksite compliance with all safety protocols
Consistently follows safety protocols, identifies potential hazards, and responds quickly and effectively to outages or maintenance needs
Communicates clearly with internal teams, customers, and stakeholders while working collaboratively to resolve issues and achieve project goals
High attention to detail and dedication to service excellence
Ability to lift and carry up to 50 lbs
Work involves standing, climbing, bending, and working in outdoor environments in all weather conditions
Comfortable working at heights and in confined spaces
Must be able to operate bucket trucks, aerial lifts, and other field equipment
Travel required to various job sites, including overnight stays as needed
Company
ITG Communications, LLC
Founded in 2013, ITG Communications is a national turnkey infrastructure services provider supporting the broadband, wireless, and utility industries across the United States.
Founded in 2013
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Joel Rivas
Chief Financial Officer
Recent News
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