Embrava ยท 1 day ago
Information Technology Support Engineer
New York, NY
Full-time
Onsite
Entry, Mid Level
$65K/yr - $75K/yrEmbrava is an innovative hardware and software solution provider that exists to help organizations protect its employees' time by implementing smarter workspaces that foster increased employee productivity and collaboration. The IT Support Engineer will be responsible for providing technical support and troubleshooting for hardware, software, and networking issues, as well as performing system administration tasks and providing help desk support to employees.
ComputerInformation TechnologySoftware
Responsibilities
Provide technical support and troubleshooting for hardware, software, and networking issues
Perform system administration tasks
Provide help desk support to employees
Qualification
Required
Bachelor's degree or equivalent experience in a related field
Strong technical support skills, including experience providing support for hardware, software, and networking issues
Experience in Information Technology, including knowledge of operating systems, databases, and programming languages
Ability to perform system administration tasks, including server configuration and maintenance
Experience in providing help desk support to employees, including ticket management and escalation procedures
Excellent communication and customer service skills
Preferred
Microsoft Azure, Salesforce, Netsuite experience highly desired
IT certification such as CompTIA A+ is a plus
Domestic travel required
Company
Embrava
Embrava develops solutions that allow the modern Information Worker to control their time.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase