TEKsystems · 1 day ago
Systems Support Specialist
Birmingham, AL
Contract
Onsite
Mid Level
$22/hr - $25/hr
3+ years expTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking a Systems Support Specialist who will be responsible for providing IT support, troubleshooting various IT issues, and ensuring the integrity and security of the company's IT infrastructure.
Information Technology
Responsibilities
Triaging, troubleshooting, documenting, communicating, escalating, advocating for, and resolving a wide range of IT issues including, but not limited to, commercial, cloud based and proprietary software and platforms
Server, configuration, protocol, platform, PC, AV, Active Directory, connectivity, security, network operations, integration, onboarding, access, acquisitions, hardware, peripheral, automation and emerging tech in a quality driven and deadline sensitive environment
Qualification
Required
3+ years of relevant IT support experience, preferably across multiple disciplines
Working knowledge of Windows and related O365 platform software
Understanding of standard network architecture and security
Experience performing remote triage
Experience troubleshooting a wide variety of IT issues ranging from acute, single user impact to multi-layer enterprise network operations
Help desk support
Troubleshooting
Active directory
O365
Remote support
Customer service
Technical support
Office 365
Service desk
Ticketing system
Phone support
Servicenow
Application support
Powershell
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase