Seattle Human Services Department ยท 8 hours ago
Human Services Coordinator
The Seattle Human Services Department is seeking a Human Services Coordinator to support Youth and Family Empowerment childcare nutrition programs. The role involves coordinating federally regulated meal programs and collaborating with community partners to expand access to free meals for youth outside the school year.
Responsibilities
Coordinate outreach, engagement, and onboarding of Child Care Centers and community-based sites participating in SFSP, Center-based meal services, and After School Meals integrated within Centers
Serve as the primary point of contact for Centers, community partners, vendors, and internal staff, providing guidance on program requirements, operational procedures, and regulatory or policy updates
Work collaboratively with community partners such as Seattle Public Schools, Seattle Parks and Recreation, United Way, and other agency partners to coordinate, launch, and operate the City of Seattle Summer Food Program at over 50 sites citywide
Provide ongoing customer service and technical consultation to participating sites to support program participation, address operational issues, and promote consistent service delivery
Coordinate, develop, and support annual and ongoing trainings for Centers and participating sites, including onboarding of new sites and staff, refresher trainings, and technical assistance to ensure compliance with USDA and OSPI requirements
Conduct site monitoring visits and follow-up technical assistance for SFSP and Center-based meal sites in accordance with federal, state, and City monitoring cadence and documentation requirements
Interpret and communicate federal, state, and local regulations, policies, and guidance to Centers and partners, ensuring timely implementation of changes and corrective actions
Support planning and coordination of spring and fall special event trainings, including logistics, materials development, and participant communication
Coordinate and oversee day-to-day administrative operations for SFSP, Center-based meal services, and After School Meals, ensuring accurate implementation, recordkeeping, and reporting across program areas
Maintain program records, data tracking systems, and documentation to support reimbursement, audits, annual OSPI administrative reviews, and internal program evaluation
Reconcile meal counts and delivery records with food service vendors and internal staff, investigate discrepancies, and support resolution of operational challenges
Support supplemental nutrition initiatives, including Farm to Summer Week, Farm to Childcare, and supplemental meal programs, providing accurate data and documentation to support Grants and Contracts billing and reporting
Attend and participate in community meetings, trainings, and interdepartmental workgroups to promote program participation, continuous quality improvement, and alignment with departmental goals
Qualification
Required
Requires one year of experience in human services administration, service delivery, community organizing, contract administration, or related experience
A baccalaureate degree in Social Science, Human Service, Business, or Public Administration (or a combination of education, training and experience which provides an equivalent background required to perform the work of the class)
Preferred
Knowledge of and experience with child nutrition programs, such as the Summer Food Service Program (SFSP), Afterschool Meal Program, or other USDA or OSPI administered food and nutrition programs
Experience using child nutrition program data and reporting systems, such as Minute Menu CX, WINS, KidKare, or similar systems
Experience providing community-based customer service and technical assistance to diverse partners, including schools, community-based organizations, and childcare providers
Experience coordinating, implementing, or leading trainings, including onboarding and compliance-focused trainings
Demonstrated experience collaborating with multiple internal and external partners toward shared program goals or service outcomes
Background or professional experience in food and nutrition, food access, or food insecurity
Strong attention to detail, including accurate data entry, recordkeeping, and clear written communication
Proficiency in Microsoft Office applications and SharePoint for documentation, reporting, and collaboration
Benefits
Vacation
Holiday
Sick leave
Medical
Dental
Vision
Life
Long-term disability insurance for employees and their dependents