Benefit Cosmetics · 1 week ago
Retail Account Manager - Hartford, CT
New Haven, CT
Full-time
Onsite
Mid Level
$68K/yr - $85K/yrBenefit Cosmetics is seeking a Retail Account Manager who will be responsible for driving retail sales and managing service results in assigned locations. The role involves building relationships with key partners, training teams, and ensuring high levels of customer service.
Cosmetics
No H1B
Responsibilities
Ensure that Benefit offers the highest possible level of customer service by coaching and developing the team to deliver outstanding customer service
Monitor Yelp and Google ratings to ensure they average above a collective 4.0
Schedule and execute Sephora monthly training visits and utilize the Committed, Express Committed, or Blended training modules
Recruit replacement and/or new counter personnel and Aestheticians. Reduce turnover while increasing productivity per person through training and supervision
Build relationships with local Market Cosmetology Schools to provide Ulta with a fresh stream of new Arch Expert recruits
Build relationships with each the District Managers, Prestige Managers, General Managers and Salon Managers to engage them to drive Benefit Product and Service sales
Maintain ongoing monitoring, coaching, training, and motivation of the Benefit, Sephora and/or Ulta personnel – reinforcement training in product lines, applications, selling technique, and in store events
All other duties as assigned
Qualification
Required
Experience in retail sales and service (beauty industry and wholesale stores a plus) showing strong customer services skills
Flexibility to work nights, weekends and some holidays to meet business needs
Experience with Microsoft Office skills, including PowerPoint, Word, Excel & Outlook
Ability to travel as needed
Must have proof of insurance, current and valid driver's license, and reliable means of transportation
Active Aesthetician or Cosmetology license required
Able to perform duties including, but not limited to the following: Work in a fragrance filled environment
Employees have physical contact with clients/ customers
This position requires the final candidate to successfully pass an E-Verify check
Benefits
Comprehensive health, dental and vision plans
A 401(k) plan with employer matching
Various paid time off programs
Employee discount/perks
Life insurance
Disability insurance
Flexible spending accounts
Company
Benefit Cosmetics
Benefit Cosmetics offers makeup products, such as concealers, primers, and foundation products.
Founded in 1976
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1999-09-14Acquired
Leadership Team
Christie Fleischer
CEO
Lou Bennett
Global Vice President Customer Strategy
Recent News
Global Cosmetic Industry Magazine
2025-12-13
Company data provided by crunchbase