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Huntington Health · 1 week ago

Patient Service Representative FT, Days - San Marino Clinic

San Marino, CA

Full-time

Onsite

Entry Level

$24/hr - $34.50/hr

1+ years exp

Huntington Health is a nationally recognized healthcare leader committed to providing compassionate community care. The Patient Service Representative will serve as the primary point of patient contact, responsible for positive patient relations, appointment scheduling, registration, and collection of payment information.

Health CareHospitalMedicalOutpatient CareWellness

Responsibilities

Responsible for positive patient relations

Proper telephone communication

Appointment scheduling

Patient registration

Payment and co-payment collection

Performs routine duties associated with the collection and maintenance of current patient demographics and insurance information

Qualification

Medical insurance expertiseCS-Link/Epic HealthcareCustomer service experienceAppointment schedulingCommunication skills

Required

High School Diploma/GED

Communication - Ability to convey and/or receive written/verbal information to/from various audiences in different formats. Strong verbal and writing skills. Ability to read, understand and respond to detailed oral and written instructions

Demonstrates level of expertise in medical insurance, referral process and benefits plans. Ability to work independently

Ability to apply knowledge of information software and/or hardware to provide solutions and/or support