TEKsystems · 1 day ago
System Administrator
Phoenix, AZ
Full-time
Hybrid
Senior Level
$40/hr - $50/hr
5+ years expTEKsystems is a leading provider of business and technology services, and they are seeking an Application Systems Support Analyst, Senior. This role is responsible for maintaining Enterprise applications, providing technical support, and collaborating with vendors to optimize system performance and security compliance.
Information Technology
Responsibilities
Maintaining Enterprise applications that includes technical support and architectural strategies
Ensure our Enterprise applications are optimized and the College of Medicine - Phoenix takes advantage of their full capabilities
Work closely with the application vendors and College of Medicine - Phoenix Development to resolve technical issues and plan for all future initiatives
Work with clients to maximize system usage and functionality to achieve operational objectives
Be the Subject Matter Expert and provide on-going training to staff, faculty, and students
Administer security/authorization set-up, technical system documentation, data interface design, data migration and reconciliation
Work closely with other IT team members to ensure infrastructure and clients are also optimized
Collaborate with super users to review system utilization, identify issues, and develop improvement plans, including network security and application setup
Enhance network security measures, configure DNS, manage IP addresses, and conduct risk assessments to ensure compliance with security standards
Analyze system performance to optimize efficiency and user experience while mitigating security risks
Perform Risk Assessment to ensure the systems are compliant with UA security standards
Troubleshoot, manage and own production issues
Resolve on own, with Vendor or other technical teams (i.e. AV) to ensure issues are being resolved in a timely manner
Troubleshooting complex Client/Server systems will include the Enterprise Application, Server, Network configuration, Desktop App and audio video devices
Manages Application configuration for an optimized environment
Ensure Admin accounts are appropriate and permissions meet HIPAA and FERPA regulations
Conducts document and applications tests, evaluates results in accordance with quality assurance standards and writes test reports
Manages data integrity, ensures data is backed up and purged according to the COMP and UA policies
Perform data analytics for the systems supported, be the subject matter expert on the data and extract and report as needed
Development of best practices, policies, and procedures
Qualification
Required
Bachelor's degree or equivalent advanced learning attained through professional level experience required
Minimum of 5 years of relevant work experience is required
Knowledge of enterprise software applications, and SaaS offerings
Knowledge of security best practices in relation to user account administration, and privacy
Knowledge of current applications security practices and technology
Skill in analyzing and responding to user requests
Skill in writing technical and functional documentation
Skill in developing and implementing test plans for applications
Ability to communicate effectively verbally and in writing
Skill in effectively training non-technical personnel in technical areas and subjects
Ability to work collaboratively and cooperatively with others, including application vendor and information technology professionals, to troubleshoot, isolate and resolve complex client/server issues
Attention to detail with ability to clearly define problems and use appropriate methods to determine and implement solutions
Excellent customer service skills, including the ability to effectively communicate and work with a diverse community of faculty, staff, and students
Demonstrated desire to continuously develop knowledge and skills related to the position
Strong interpersonal and organizational skills
Preferred
3+ years demonstrated experience in the installation, configuration, maintenance and support of an enterprise application
3+ years hands on experience working with vendors, co-workers and customers to troubleshoot, test and resolve complex technical issues (desktop, server hardware and software)
3 + years experience in troubleshooting processes/configurations and correcting issues that may be procedural, operational or technical in nature
FERPA and/or HIPAA experience
ITIL experience a plus for managing incidents, service levels and vendor management
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
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