Apply on Employer Site

The Ohio State University Wexner Medical Center · 2 days ago

Clinical Scheduling Analyst

Columbus, OH

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Ohio State University Wexner Medical Center is seeking a Clinical Scheduling Analyst to manage and oversee administrative functions of clinical operations for the Department of Radiology. The role involves scheduling improvement projects, conducting radiologist scheduling duties, and ensuring provider coverage while acting as a liaison between various stakeholders.

Health CareHospitalMedical

Responsibilities

Manages and oversees administrative functions of clinical operations for the Department of Radiology

Manages and facilitates scheduling improvement projects and conducts radiologist scheduling duties for clinical areas within the department including outpatient sites

Functions as liaison between Department leadership, central scheduling, IHIS, cadence team, third party vendor (QGenda) and division access leadership

Creates and modifies physician templates and/or schedules for 200+ Radiology providers, trainees, and external contracted physicians

Ensures required and appropriate levels of provider coverage for both immediate need and long range planning

Maintains accurate provider’s schedules for clinic time and/or call

Ensures schedules are entered correctly in applicable scheduling systems

Takes the lead with division schedule changes

Maintains the appropriate block schedules

Completes project work as assigned by the Associate Administrator

Utilizes scheduling/template software

Takes the lead with creation/management of radiology clinical schedules which may include physician schedules and call schedules

Maintains the block schedules

Ensuring schedules are entered correctly in the appropriate scheduling system

In partnership with division leaders enters new/changes of schedule into system

Leverages knowledge of provider expertise, physician availabilities and preferences, planned time off and historical patterns, to create schedules that meet the clinical obligations of the division

First line communicator with physicians on schedules/locations as well as issues/concerns regarding scheduling

Primary resource for scheduling urgent or special request patients, and management of priority scheduling projects

Escalates patterns and significant issues to Associate Administrator

Evaluates and monitors ongoing template changes to ensure compliance with revenue cycle management initiatives

Monitors day to day access availability utilizing prospective reporting metrics

May produce reports as directed

Works directly with QGenda or other scheduling software vendors to continuously improve and ensure scheduling processes are implemented efficiently into custom electronic scheduling software

Understands the technological solutions for hardware and software

Develops program related forms and/or participates in program planning, operational or review meetings

Assisting with lean strategies related to scheduling and staffing by collecting and analyzing data

Utilizes continuous improvement strategies and is the content expert for individual faculty regarding scheduling software and processes

Maintains statistics for the purpose of internal and external reporting

Prepares data for presentations and reports

Evaluates, identifies, and drives process and quality improvement

Serves as revenue cycle management and access policy champion

Provides education to applicable staff and monitors compliance

Maintains database and assists leadership with analysis

Provides decision support related to manpower and staffing

Compiles reports to help formulate recommendations for scheduling protocols, manpower needs and usage, monitoring usage of sick time, meeting time, and other leave time

Coordinate and complete special projects as they relate to Qgenda, Workday, faculty and trainee schedule coverage

Assists in departing physician process

Other duties as assigned

Qualification

QGendaScheduling softwareData analysisRevenue cycle managementCommunication skillsProject management

Required

Bachelor's degree or equivalent experience

2 years of relevant experience required

Preferred

2-4 years of relevant experience preferred

Company

The Ohio State University Wexner Medical Center

Glassdoor3.6

The Ohio State University Wexner Medical Center is personalizing health care to meet the needs of each patient. It is a sub-organization of The Ohio State University.

Founded in 1834

Columbus, Ohio, USA

10001+ employees