IT Support Engineer jobs in United States
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Auterion · 2 days ago

IT Support Engineer

Auterion is building the leading software platform for AI-powered autonomous systems for enterprise and government customers. They are seeking an IT Support Engineer to manage IT operations, focusing on IAM, network infrastructure, and cybersecurity practices.

Artificial Intelligence (AI)Drone ManagementDronesInformation TechnologyOpen SourceOperating SystemsRoboticsSoftware
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H1B Sponsor Likelynote

Responsibilities

Manage and administer Identity and Access Management (IAM) systems, including user provisioning, de-provisioning and access reviews
Monitor and maintain network infrastructure, including firewalls, switches and wireless networks
Manage cybersecurity tools, including endpoint protection, antivirus, vulnerability management, security information and event management (SIEM) systems, and phishing simulation platforms
Support cloud platforms (Microsoft 365, Google Workspace, etc.) with a focus on authentication and access controls
Collaborate with the IT Manager to improve IAM processes, security policies, and integration standards
Assist with incident response, log analysis, and vulnerability remediation
Maintain detailed documentation for IAM processes, network configurations, and integration workflows
Install, configure, and maintain laptops, desktops, printers, and other peripherals
Provide advanced technical support and act as the escalation point for access-related issues

Qualification

IdentityAccess ManagementNetwork AdministrationCybersecurity PracticesCloud TechnologiesTechnical SupportIT CertificationsProblem-solving SkillsCommunication Skills

Required

Degree in Information Technology, Computer Science, System Administration, or a related field, or equivalent practical experience
At least 3 years of experience in IT support or system administration, with hands-on experience in supporting IT infrastructure
Familiarity with network infrastructure, VPNs, and identity & access management systems
Proficiency in supporting a diverse environment with Linux/Mac/Windows endpoints
Strong understanding of cybersecurity practices, including endpoint security and threat detection
Good problem-solving and communication skills, with the ability to explain technical issues in simple terms

Preferred

Any relevant certifications in IT support, system administration, or cybersecurity (e.g., CompTIA, ITIL, or similar) is a plus

Benefits

Flexible working hours
Stock Options
Unlimited PTO
Health Insurance (includes dental & vision)
Medical flex spending
Life Insurance
Retirement Plan - 401k
Enhanced maternity & paternity leave
Learning and development opportunities

Company

Auterion

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Auterion provides a platform that unifies a diverse fleet of autonomous robots, catering to a wide range of applications and use cases.

H1B Sponsorship

Auterion has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Growth Stage
Total Funding
$181M
Key Investors
RheinmetallBessemer Venture PartnersU.S. Department of Defense
2025-11-18Corporate Round
2025-09-23Series B· $105M
2025-09-23Grant· $25M

Leadership Team

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Lorenz Meier
Chief Executive Officer
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Kevin Sartori
Co-Founder
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Company data provided by crunchbase