JEFFERS MANN & ARTMAN PEDIATRIC & ADOLESCENT MEDICINE ยท 1 day ago
Patient Registration Specialist / Customer Service Representative (CSR)
Wake Forest, NC
Full-time
Onsite
New Grad, Entry LevelJMA Pediatrics is currently hiring for a full-time, on-site Customer Service Representative (CSR) to assist patients and their families with inquiries and manage appointment scheduling. The role focuses on delivering exceptional customer service to ensure patient satisfaction and maintaining accurate patient records.
Hospitals and Health Care
Responsibilities
Assisting patients and their families with inquiries
Managing appointment scheduling
Delivering exceptional customer service to ensure patient satisfaction
Maintaining accurate patient records
Addressing real-time concerns
Delivering a seamless customer experience ensuring best patient experience and care with positive outcomes
Qualification
Required
Customer Service, Customer Support, and Customer Satisfaction skills
Experience in enhancing Customer Experience
Strong problemsolving abilities and patience
Excellent communication and interpersonal skills
Proficiency in relevant computer systems and software
Positive candidate to enhance in JMA Pediatrics positive team work
Previous experience in a healthcare setting is beneficial
High school diploma or equivalent; a degree in a relevant field is a plus
Benefits
Medical
Dental
Vision
Life
Disability
PTO
401K
Company
JEFFERS MANN & ARTMAN PEDIATRIC & ADOLESCENT MEDICINE
JEFFERS MANN & ARTMAN PEDIATRIC & ADOLESCENT MEDICINE is a premier pediatric and adolescent clinic with six (6) locations in Raleigh, North Carolina, United States.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase