Senior Facility Manager jobs in United States
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JLL · 1 day ago

Senior Facility Manager

JLL is a leading professional services firm specializing in real estate and investment management. The Senior Facility Manager is responsible for developing and implementing plans to enhance client relationships and operational excellence while managing high-performing teams and financial metrics.

CommercialReal Estate
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Responsibilities

Establish open lines of communication to build trust and provide transparent information exchanges, serving as the Regional face of the team to manage client expectations
Build collaborative relationships with site teams, vendors, and clients while working with JLL account and client leadership to establish vision and strategy alignment
Drive annual plans to deliver high-quality results that exceed client expectations and become a reference for best-in-class service delivery
Recognize opportunities for account growth, articulate value propositions, and ensure implementation across the platform
Build and manage high-performing teams, conduct thorough assessments of direct reports, and utilize data to develop trends and insights for continuous improvement
Drive regional KPIs, financial metrics, and reporting on monthly, quarterly, and annual basis while managing portfolio financials to meet or exceed growth and profitability plans
Advance diversity and inclusion priorities through strategic talent moves, provide coaching to elevate performance, and execute staff succession and growth plans
Travel to and visit regional locations as needed

Qualification

Integrated Facilities ManagementVendor ManagementTeam ManagementData AnalysisCustomer ServiceSupervisory SkillsStaff DevelopmentCommunication SkillsPresentation Skills

Required

10+ years of experience in Integrated Facilities Management or related Commercial Real Estate function
3+ years of experience directly managing a team with both technical and administrative staff
Ability to multi-task and work without direct supervision while planning and managing work under time constraints
Excellent listening, verbal, and written communication skills with strong interpersonal abilities
Proven ability to supervise vendor performance and manage personnel team development
Strong supervisory skills with experience in staff development and succession planning
US citizenship is required for this position due to government contract requirements

Preferred

MBA degree or equivalent advanced business education
Strong presentation skills with excellent verbal and written communication abilities
Proven record of providing excellent internal and external customer service
Knowledge of Excel and demonstrated ability to analyze data for business insights
Experience in revenue growth and business expansion within existing client relationships

Company

We’re a leading professional services firm that specializes in real estate and investment management.

Funding

Current Stage
Public Company
Total Funding
$1.59B
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M

Leadership Team

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Christian Ulbrich
Global Chief Executive Officer
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Jones Lang LaSalle
Global CEO, Capital Markets and Member
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Company data provided by crunchbase