TEKsystems · 2 days ago
Desktop Support
Camarillo, CA
Contract
Onsite
New Grad, Entry Level
$25/hr - $35/hrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for transformation. The Desktop Support role involves providing local IT support, managing hardware/software installations, and troubleshooting various technical issues for clients.
Information Technology
Responsibilities
Respond to all tickets assigned to the site’s deskside support group and resolve issues efficiently and effectively
Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved
Record and track interactions with end-users and related activities in the service desk tool
Create Knowledge Base articles as repetitive issues arise
Provide site IT support encompassing: o PC configuration and troubleshooting - OS, hardware, and software; o PC maintenance/preventative maintenance; o PC replacement (tech refresh) o Network cabling activities, where applicable o Printer installation, networking, configuration and troubleshooting; o New user setup on Active Directory network; o Support for client applications; o Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support o Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc. o Maintain department loaner equipment and administer checkout process o Review and record daily event logs o Call software and hardware vendors to request service regarding defective products o Support equipment used in conference rooms and auditorium
Perform project work as directed
Be an essential part of the LA Region IT Team supporting multiple sites
Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment
Qualification
Required
Provide local client IT support for the customers programs
Installing hardware/software
Perform hardware refreshes
Manage break-fix of hardware/software
Desktop
Windows 10
Troubleshooting
Technical support
Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively
Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved
Record and track interactions with end-users and related activities in the service desk tool
Create Knowledge Base articles as repetitive issues arise
Provide site IT support encompassing: PC configuration and troubleshooting - OS, hardware, and software; PC maintenance/preventative maintenance; PC replacement (tech refresh); Network cabling activities, where applicable; Printer installation, networking, configuration and troubleshooting; New user setup on Active Directory network; Support for client applications; Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support; Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc.; Maintain department loaner equipment and administer checkout process; Review and record daily event logs; Call software and hardware vendors to request service regarding defective products; Support equipment used in conference rooms and auditorium
Provide IT support for all local systems/applications
Perform project work as directed
Be an essential part of the LA Region IT Team supporting multiple sites
Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase