Lumen Solutions Group Inc. · 4 months ago
Citrix Architect
Lumen Solutions Group Inc. is seeking an experienced Citrix Architect to support a new initiative involving Controlled Unclassified Information (CUI). The role focuses on architecting, maintaining, and supporting a secure Citrix VDI environment while ensuring compliance with industry standards.
Information Technology & Services
Responsibilities
Design and develop a CUI VDI environment
Provide technical engineering support and guidance to system administrators
Deliver one-on-one training and knowledge transfer to the team
Ensure systems meet security compliance and performance standards
Provide Level-2 and Level-3 technical support for Citrix/XenApps server environments
Monitor VDI platforms with tools such as Netscaler and ControlUP
Manage and support: VDI End-User Sessions, VDI Stack Infrastructure, Virtual sessions and Citrix services, XenDesktop Broker and Citrix/VMware application delivery
Apply software patches and system updates to Citrix environments
Troubleshoot issues using structured problem-solving techniques and Citrix command-line tools
Serve as the technical SME for Citrix/VDI-related issues
Deploy and manage core Microsoft services including AD, ADFS, DNS, DHCP, WSUS, and Group Policy
Create and maintain SOPs and technical documentation
Ensure high levels of client satisfaction through effective communication and problem resolution
Qualification
Required
5+ years Citrix administration, including XenServer in a Production Environment
5+ years Microsoft Windows Server & Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.)
5+ years in Citrix/VDI design and architecture
5+ years providing Tier 1 – Tier 4 support
Strong expertise with Citrix XenDesktop, XenServer, VMware, and Citrix App Layering
Proficiency with Citrix command-line commands and knowledge of Citrix Ports
Excellent communication (written & oral) and team training skills
Proven problem-solving skills with ability to troubleshoot in critical environments
Preferred
Citrix Administration Certification
Experience planning and executing large-scale infrastructure implementations
Ability to develop and refine processes in a dynamic VDI environment
Strong collaboration and leadership abilities