Wing Assistant · 1 day ago
Healthcare Virtual Assistant (US)
United States
Full-time
Remote
Mid Level
$3,000/mo - $5,000/mo
3+ years expWing Assistant is on a mission to redefine the future of work for companies worldwide, and they are seeking a Healthcare Virtual Assistant to start immediately. The role involves managing prior authorizations, appointment bookings, and patient inquiries, ensuring compliance with healthcare regulations, and assisting in data analysis and reporting.
CRMInternetSaaSSoftwareVirtual Assistant
Responsibilities
Manage prior authorizations and related administrative paperwork
Document new patient and referral intake
Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers
Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation
Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional
Assist in analyzing healthcare data, preparing reports, and maintaining records
Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality
Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician
Ad hoc tasks
Qualification
Required
Bachelor's degree in medical fields or the pharmaceutical-related industry
At least 3 years experience as a Medical Virtual Assistant, experience in Psychiatry or Psychiatric Clinic strongly preferred
Excellent English communication skills both written and verbal (At least C1 level)
Solid understanding of medical terminologies and practices
Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
Understanding of healthcare privacy regulations
Strong interpersonal skills
Solid organizational & time management skills with keen attention to details
Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
Able to work on a graveyard shift
USB Headset with Noise Cancellation feature
Working Webcam
Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps wired connection
Backup Internet Service Speed: at least 10 Mbps
Benefits
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Company
Wing Assistant
Wing Assistant is an Information technology company that provides CRM management, virtual assistance, and social media management services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.21MKey Investors
Surface VenturesSkyDeck Berkeley
2022-03-31Seed· $2.1M
2020-03-01Pre Seed· $0.1M
2019-08-23Non Equity Assistance
Leadership Team
Karan Kanwar
Co-Founder and Chief Executive Officer
M
Martin Gomez
Co-Founder
Recent News
Company data provided by crunchbase