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Freeway Insurance Services, Inc. · 3 days ago

Store Manager (Sales, Customer Service)

Santa Maria, CA

Full-time

Onsite

Mid, Senior Level

$55K/yr - $120K/yr

Freeway Insurance Services America, LLC is one of the largest privately held insurance brokers in the United States, committed to helping employees advance their careers. The Store Manager will lead a team of sales professionals, focusing on delivering exceptional customer experiences and driving business results.

Auto InsuranceHealth InsuranceInsuranceLife InsuranceProperty Insurance

Responsibilities

Lead & inspire: Guide the sales team’s daily performance to achieve or exceed targets

Grow business: Proactively build relationships with existing customers to meet production and active customer goals

Coach & develop: Mentor sales team members to consistently deliver exceptional customer care

Drive results: Oversee team performance, track progress, and ensure operational targets are met

Problem-solve: Handle escalated customer service issues with professionalism and care

Execute with excellence: Ensure all aspects of Store Operational Excellence (SOE) are consistently implemented

Qualification

Sales leadershipCustomer serviceCoachingMentoringPersonal Lines licenseBilingual (English/Spanish)EthicsWritten communicationVerbal communicationRelationship buildingIntegrityMotivated mindset

Required

A 2- or 4- year college degree, or equivalent combination of education and experience

Previous experience leading, coaching, and mentoring successful sales teams

Strong understanding of fiduciary duty with high levels of integrity and ethics

Ability to build lasting relationships with customers and team members

An ambitious, motivated mindset with a desire for advancement

Excellent written and verbal communication skills

Preferred

Personal Lines or Property and Casualty license

Bilingual in English and Spanish

Benefits

Unlimited/uncapped commission – your earning potential is in your hands

Lucrative incentive sales plans, bonuses and sales contests to recognize your success

Comprehensive paid training and licensing, plus on-going mentorship and development

Recognition-focused culture that celebrates your achievements

Comprehensive benefits package including medical, dental, vision and life insurance

Paid time off to recharge and maintain a healthy work-life balance

Retirement Plan (401k) with company-matched contributions

Fitness Reimbursement – up to $15/month for gym memberships

Employee Assistance Program – confidential support for personal or professional challenges at no cost

Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance