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JLL · 1 month ago

Critical Environments Manager

Mountain View, CA

Full-time

Onsite

Senior Level

$144K/yr - $249K/yr

7+ years exp

JLL empowers you to shape a brighter way. They are seeking an experienced and technically proficient Critical Facilities Manager to lead the operational oversight of a mission-critical Research & Development laboratory portfolio, ensuring reliability and safety of critical systems.

CommercialReal Estate

No H1B

Responsibilities

Supervise and direct all preventative and corrective maintenance performed by equipment vendors on critical lab support systems

Develop, review, and approve all Method of Procedures (MOPs) for work on critical systems to ensure risk is minimized

Manage the site's change management control process for all planned maintenance, ensuring proper scheduling and communication to reduce operational impact

Oversee the activities of contractors working within the building to ensure they are knowledgeable of the building's critical functions and adhere to all safety and operational standards

Serve as the subject matter expert on the lab's critical MEP infrastructure, understanding how systems are interconnected and their potential impact on one another

Maintain a comprehensive understanding of system capacity, load, and redundancy to ensure the continuous operation of lab equipment

Ensure the 24/7 reliability and operation of all building systems supporting labs, including but not limited to: HVAC (AHUs, CRACs, Chillers), Electrical (UPS, PDUs, Generators), and Plumbing/Water systems (RODI, Process Cooling, Sump Pumps)

Develop, implement, and maintain disaster recovery and business continuity plans for critical facility operations

Lead root cause analysis (RCA) investigations for all facility-related incidents and implement corrective actions to prevent recurrence

Ensure all lab utility infrastructure complies with local, state, and federal laws and regulations

Maintain accurate records of all maintenance activities, engineering logs, MOPs, and system performance data

Prepare and present regular reports on system performance, vendor activities, incidents, and key performance indicators (KPIs) to leadership

Assist in the development and management of the operational and capital budgets for the lab facilities portfolio

Participate in capacity planning and provide technical input for infrastructure upgrades, lab expansions, and new construction projects

Identify and implement improvements to enhance operational efficiency, reduce costs, and improve system reliability

Qualification

Critical facilities managementMechanical Electrical Plumbing (MEP) systemsVendor managementChange management controlsBuilding Management Systems (BMS)Computerized Maintenance Management Systems (CMMS)Professional certificationsLeadership skillsProblem-solving skillsCommunication skills

Required

7-10 years of experience in critical facilities operations and management, preferably in laboratory, cleanroom, pharmaceutical, or semiconductor manufacturing environments

Bachelor's degree in Mechanical or Electrical Engineering, or a related technical field; equivalent professional experience will be considered

In-depth, system-level knowledge of critical MEP systems including UPS, generators, power distribution, HVAC (chillers, cooling towers, AHUs), and fire/life safety systems

Proven experience managing vendor relationships, contracts, and on-site performance

Strong understanding of and experience with change management controls, MOPs, SOPs, and risk mitigation in a critical environment

Excellent leadership, problem-solving, and communication skills with a proven record of providing excellent customer service

Preferred

Experience with Building Management Systems (BMS) or Building Automation Systems (BAS)

Familiarity with Computerized Maintenance Management Systems (CMMS)

Knowledge of lab-specific utility systems such as Reverse Osmosis Deionized (RODI) Water, Clean Dry Air (CDA), Process Exhaust, and Gas/Chemical monitoring systems

Professional certifications such as Certified Facilities Manager (CFM), Certified Data Center Professional (CDCP), or similar

Experience managing operational and capital budgets