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NEOGOV · 1 day ago

Retirement Specialist I - Service Retirement

25 - HINDS COUNTY, MS

Full-time

Onsite

New Grad, Entry Level

$38K/yr - $40K/yr

0+ years exp

NEOGOV is associated with the Public Employees’ Retirement System of Mississippi (PERS), which provides retirement benefits for various public sector employees. The Retirement Specialist I will process service retirement applications, perform member account analysis, and assist members with their retirement journey.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Meet with members in person by appointment, by phone, virtually and in writing regarding benefits available under the defined benefit plans administered by PERS

Respond professionally and appropriately with awareness that members have a diverse level of knowledge about PERS, finances, and retirement in general. Be familiar with the rules of each plan and adapt to changes in laws affecting the administration of benefits

Audit retirement accounts to verify service credit totals, identify questionable postings, review applicable documents to clarify earnings and employment history, and contact employers for more information, as necessary. Perform account maintenance to correct improperly reported wages and service credit

Prepare accurate Estimates of Benefits

Process various retirement forms within established time frames. Follow up with members and employers via phone, fax, or email when additional information is needed

Compose letters to members and employers using appropriate format, word choice, grammar, and punctuation

Place retirees on payroll. Ensure the benefit amount is correct and that checks are set to be mailed on the appropriate dates. Set up federal tax withholding and direct deposit as specified by retirees

Recalculate retirement benefits after all wages and service credit have posted to accounts. Use existing Excel spreadsheets to calculate the amount of underpayment or overpayment

Performs other duties as assigned

Qualification

Customer serviceBenefit estimationAccount analysisTime managementInnovative thinkingQuality orientationLearning orientationTeamworkOrganizational skillsEffective communication