Guest Experience Team Member jobs in United States
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Wills Group · 1 month ago

Guest Experience Team Member

Wills Group is the parent company of Dash In, a community-focused brand redefining convenience stores. The Guest Experience Team Member will deliver outstanding service, maintain store cleanliness, and support team operations to enhance guest experiences.

Consumer Services
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Comp. & Benefits

Responsibilities

Assist guests with a smile, manage transactions accurately, and project a positive image of Dash In
Restock shelves and displays, ensuring products are organized and accessible
Sweep, mop, and clean both the interior and exterior, including restrooms, parking lots, and trash areas
Step in where needed, from cashiering to porter services, to ensure a seamless guest experience
Follow company policies for accurate cash handling and recording

Qualification

Customer serviceCash handlingRetail experienceServSafe certificationPOS softwareTeamworkFlexibility

Required

High School Diploma or GED (or the ability to complete our company-paid GED program)
Flexibility to work days, nights, overnights, and weekends
Authorized to work in the United States and 18 years of age or older
Successful completion of background check and drug screening

Preferred

1 year of retail customer service experience (preferred)
Active ServSafe certification, or a similar qualification
Tech-savviness, including familiarity with POS software

Benefits

500 LIFE Balance Account: Dash In contributes annually for eligible healthcare expenses.
Education: GED completion program for sales associates.
Up to 3 weeks of PTO, including vacation, sick leave, and personal days PLUS 8 holidays with bonus pay and 2 paid service days per year.
100% Tuition reimbursement, development programs, certificate program assistance, and GED completion program.
Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
Financial Well-being: Employer 401(k) match up to 7%.
Discounted coffee, fountain beverages, and discounts on fresh food and car washes.
Exclusive Discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Company

Wills Group

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Headquartered in La Plata, Maryland, Wills Group has nearly 300 retail locations across the Mid-Atlantic region, including Dash In, Splash In ECO Car Wash, and SMO Motor Fuels.

Funding

Current Stage
Growth Stage

Leadership Team

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Ken Halperin
Chief Financial Officer
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Company data provided by crunchbase