IT - SCDOT - Client Technologies Technician - Entry jobs in United States
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Datasoft Technologies, Inc. · 1 month ago

IT - SCDOT - Client Technologies Technician - Entry

Datasoft Technologies, Inc. is a recognized provider of professional IT consulting services in the US. They are seeking a Client Technologies Technician to assist with the setup, installation, maintenance, and proper usage of IT equipment for departmental personnel, ensuring all devices are operational and properly documented.

ComputerInformation TechnologyProfessional ServicesRecruitingSoftwareStaffing Agency
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Responsibilities

Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager
Ensure the BitLocker encryption key is successfully stored in Active Directory and InTune
Ensure the Microsoft Endpoint Configuration Manager Client is installed on each desktop, laptop, and tablet during the build process
Ensure each desktop, laptop, and tablet stay connected to the NTS Network for at least 2.5 hours after build completes
Ensure that all software listed on the build sheet is installed on each desktop, laptop, and tablet built
Ensure that each desktop, laptop, tablet, docking station, 27” monitor, printer, scanner, and any other tracked asset assigned to an end-user is properly documented in the designated IT Services asset Management system in accordance with the Desktop Support Asset Management procedure manual
Diagnoses and resolves problems reported by users on endpoint hardware and/or software. Record work performed in the Help Desk ticket system
Perform routine maintenance and repair on equipment or contact vendor support of equipment repair
Assists with removal and disposal of obsolete equipment using the electronic TID and Request to Dispose of Accountable Equipment and other components, salvaging any usable parts
Performs other related duties as required
Ensure that all client Commission back up tablets are connected by patch cable to the NTS Network to receive Patch Tuesday Patches. Login not required
Tablets should be powered on using a power cord and connected by patch cable on the second Friday of each month and remain connected until 12pm the following Wednesday
Login using the local account before shutting the tablet down on the following Wednesday
All iPads should be powered on using the appropriate power cable and charging brick for the same amount of time as the client Commission tablets. Login not required

Qualification

Desktop supportMicrosoft Endpoint Configuration ManagerHardware installationNetworked systems supportMicrosoft Office SuiteActive DirectoryHelp desk ticketing systemNTS NetworkInTune

Required

4+ years of experience in desktop and networked systems support; extensive knowledge of desktops, laptops, tablets, printers, and scanners
2+ years of experience in computer deployments, operation, and repair
2+ years of experience in hardware and software installation
2+ years of experience with Microsoft Endpoint Configuration Manager
Experience supporting Microsoft Office Suite including but not limited to Edge Browser, Excel, Outlook, PowerPoint, and Word
Expertise in supporting Microsoft Windows
Requires the exertion of 50 pounds of force occasionally
Requires the exertion of 20 pounds of force frequently
High School diploma
Associate or a bachelor's degree in a related field. May be substituted for required work experience

Preferred

Experience working with a help desk ticketing system
Experience with NTS Network
Experience with Active Directory or InTune

Benefits

Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)

Company

Datasoft Technologies, Inc.

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Proven professionals to propel your business forward! Whether you have short-term or extended staffing needs, you can rely on our established record of connecting the right person to the right job.

H1B Sponsorship

Datasoft Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (34)
2023 (18)
2022 (22)
2021 (20)
2020 (25)

Funding

Current Stage
Growth Stage

Leadership Team

J
Jayadev Manyapu
President
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Company data provided by crunchbase