Mindlance · 6 days ago
Content Operations Coordinator
New York, NY
Full-time
Onsite
New Grad, Entry LevelMindlance is a company focused on content operations, and they are seeking a Content Operations Coordinator to support content ingestion and pipeline management. The role involves monitoring and troubleshooting content ingestion, onboarding new partners, and optimizing data workflows to enhance performance and efficiency.
Human Resources
Responsibilities
Monitor and troubleshoot content ingestion through the *** ingest pipeline (using Splunk and AWS S3)
Review job reports, identify errors, and coordinate with contributor relations on fixes
Report system issues to engineering and assist in testing solutions
Manage AWS S3 storage for assisted uploads
Suggest and support automation opportunities to streamline workflows
Onboard new assisted ingest partners, including AWS S3 configuration and workflow training
Provide daily and ad-hoc ingestion activity reports to partners and internal collaborators
Develop clear documentation and training materials
Deliver technical support for tools and systems that impact content delivery
Gather and analyze data to measure ingest performance across content departments
Troubleshoot issues related to file transfers, transcoding, or automated scripting
Identify and implement process improvements to improve reliability and efficiency
Qualification
Required
Experience in media technology, library science, or a similar area at a level equivalent to a degree or comparable experience
Strong technical skills: Excel, AWS (especially S3), JSON/XML, and experience with monitoring machine-generated data
Familiarity with Python and Java
Clear communicator, capable of bridging technical and non-technical discussions with a wide variety of team members
Organized multitasker who thrives under high-volume, high-velocity, deadline-intensive conditions
Curious, adaptable, and eager to solve problems
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-04-14
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