LandPro Equipment, LLC ยท 1 day ago
Service Writer
Savannah,NY,US
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $50K/yrLandPro Equipment, LLC is dedicated to providing exceptional service in the equipment industry, and they are seeking a Service Writer to manage the workflow in the Service Department. This role involves handling customer inquiries, opening and managing work orders, and maintaining accurate records to ensure smooth operations within the department.
AutomotiveIndustrialRetail
Responsibilities
Fields internal and external customer inquiries to the Service Department
Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced
Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing
Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
Utilize Modern to assist with scheduling and communication with customers
Maintain Service Department filing and records
Knowledge of DSi and may be responsible for assisting in DSi for transportation
Update customer profiles regarding equipment, hours, or other information from the customer work orders
Responsible for other duties as assigned by your manager
Qualification
Required
Basic knowledge of accounting practices and office procedures
Strong customer service and communication skills in person and over the phone
Ability to use standard desktop applications such as Microsoft Office and internet functions
Ability to multitask in a fast-paced environment
Ability to analyze and interpret internal reports
High school diploma or equivalent experience
Preferred
General understanding of mechanical/technical terms
Benefits
Paid Time Off
Health Benefits
Employee Discount
401k and more
Company
LandPro Equipment, LLC
The mission of LandPro Equipment is to market "Best Value" products accompanied by superior aftermarket support in a profitable manner to the mutual benefit of our customers, employees, and LandPro Equipment.
Founded in 1950
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Thomas Sutter
President/CEO
Company data provided by crunchbase