Delta Air Lines · 8 hours ago
IT Employee Experience Coordinator
Minneapolis, MN
Full-time
Onsite
Mid Level
3+ years expDelta Air Lines is focused on enhancing the employee experience within its IT department and is seeking an IT Employee Experience Coordinator. This role involves driving employee engagement and workspace initiatives, managing operations at the Minneapolis Technology Hub, and collaborating across departments to foster a productive and inclusive workplace culture.
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Responsibilities
Serve as a key resource for the IT Transformation and Change Management team by contributing to strategy development, thought leadership, socialization, and the creation of materials that support employee engagement, workspace, and other key initiatives
Oversee day-to-day operations of the Minneapolis Technology Hub, including workspace logistics, vendor coordination, and facilities support to ensure a productive and welcoming environment
Lead employee engagement efforts by planning and executing large-scale events, team-building activities, and portfolio-specific programs that foster a connected and inclusive workplace culture
Act as the primary liaison for the Minneapolis Technology Hub, managing internal communications, announcements, and engagement campaigns to keep employees and contractors informed and connected
Develop and implement strategies to increase in-office presence and enhance hybrid work experiences through thoughtful workspace design and engagement programming
Support continuous improvement by developing and refining processes, procedures, and initiatives that enhance IT operations and employee experience
Participate in strategic reviews of business operations, policies, and long-term planning to align workspace and engagement initiatives with organizational goals
Build and maintain cross-functional relationships with stakeholders, portfolio teams, and strategic partners to drive mutually beneficial change and collaboration
Conduct research and assessments to inform strategy, support decision-making, and create roadmaps for key initiatives
Promote interdepartmental collaboration by increasing interaction, resource sharing, and alignment across teams and partners
Communicate effectively with leadership, including Managers, General Managers, Directors, VPs, SLT leads, and the CIO, to present findings, updates, and recommendations
Apply critical thinking to adapt existing methods and develop innovative solutions to complex challenges with minimal guidance
Clarify roles and responsibilities for stakeholders, IT portfolio teams, business partners, and users to ensure alignment and accountability within initiatives
Qualification
Required
At least 3-5 years of related work experience
High School Diploma, GED or High School Equivalency
Previous hands-on tactical and strategic support for people, process and technology improvement projects including current state assessment, future state design, gap analysis
PMO expertise
Embraces Diverse People, Thinking and Styles
Consistently makes safety and security, of self and others, the priority
Mastery of the MS Office suite (including PowerPoint, Excel, Visio, Project, and Word)
Ability to be flexible, pivot quickly and seamlessly tackle risks and ambiguity while effectively navigating a dynamic project environment
Strong meeting facilitation, negotiation, and customer service skills
Excellent written and oral communication, strategic planning, and organizational skills
Strong interpersonal skills, including the ability to establish strong relationships with internal and external stakeholders and build effective presentations
Take responsibility for actions, projects, and people
Display initiative, act with confidence, and work under own direction
Possess the utmost standards for quality and productivity
Gather comprehensive information to support decision making
Adapt to changing circumstances and styles to suit different people or situations where needed
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Bachelor's Degree in Business, Communications or related field is preferred
Rudimentary technical IT knowledge
Background in office management, event planning, communications, and administrative assistance
Benefits
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
10 paid holidays per calendar year
Birthing parents are eligible for 12-weeks of paid maternity/parental leave
Non-birthing parents are eligible for 2-weeks of paid parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare insurance, legal services, and childcare
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
10001+ employees
H1B Sponsorship
Delta Air Lines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (137)
2023 (108)
2022 (178)
2021 (71)
2020 (148)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Daniel Janki
CFO
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase