DrFirst, Inc. · 1 week ago
Associate Product Analyst - ePrescribing Platform
United States
Full-time
Remote
Entry Level
$65K/yr - $80K/yr
1+ years expDrFirst, Inc. is a Healthcare IT company that has been empowering providers and patients for 25 years through intelligent medication management. They are seeking a detail-oriented Product Analyst to support their ePrescribing team, focusing on the operational aspects of product development to ensure smooth delivery and high-quality standards.
Health CareHospitalInformation TechnologyPhysical SecuritySoftware
Responsibilities
Write detailed user stories, acceptance criteria, and technical requirements based on product manager guidance
Maintain and organize the product backlog, ensuring all requirements are clearly documented and prioritized
Create and update product documentation including feature specifications, user guides, and process documentation
Collaborate with UX team to ensure requirements align with design specifications
Facilitate backlog grooming sessions with engineering teams to refine user stories and estimate effort
Break down large features into manageable development tasks and ensure proper story sizing
Coordinate sprint planning activities and ensure development teams have clear, actionable requirements
Track and report on sprint progress, identifying blockers and ensuring timely resolution
Triage incoming bug reports and feature requests, categorizing by severity and impact
Work with QA team to reproduce issues and document detailed bug reports
Prioritize bug fixes based on customer impact and business priorities
Maintain issue tracking systems and ensure proper workflow management
Coordinate release planning activities across development, QA, and operations teams
Manage release documentation including release notes, deployment guides, and rollback procedures
Track feature delivery against release timelines and communicate status to stakeholders
Support post-release activities including monitoring and issue resolution
Serve as liaison between product team and customer support, providing technical guidance on product features
Analyze support tickets to identify product improvement opportunities and recurring issues
Create and maintain support documentation and troubleshooting guides
Escalate critical customer issues to appropriate development teams
Generate regular reports on product metrics, release progress, and team performance
Analyze user feedback and support data to identify trends and improvement opportunities
Create dashboards and visualizations to communicate key insights to stakeholders
Support A/B testing and feature validation activities
Qualification
Required
Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field
1-3 years of experience in product management, business analysis, or similar role
Experience with ePrescribing systems, electronic health records, healthcare technology, or pharmacy systems
Familiarity with NCPDP SCRIPT Standard, and claims adjudication processes highly desired
Previous experience with agile development methodologies and tools
Proficiency with project management tools (Jira etc...)
Experience with documentation tools (Confluence etc...)
Strong Excel skills for data analysis and reporting
Understanding of software development lifecycle and testing processes
Understanding of pharmacy claims processing and adjudication workflows
Strong attention to detail and organizational skills
Ability to analyze complex requirements and break them into actionable tasks
Experience with data analysis and creating meaningful reports
Problem-solving mindset with ability to identify root causes
Excellent written and verbal communication skills
Ability to work effectively with technical and non-technical stakeholders
Experience facilitating meetings and presenting to diverse audiences
Strong interpersonal skills for cross-functional collaboration
Process-oriented with focus on execution and delivery
Comfortable working in fast-paced, changing environment
Customer-focused with understanding of user needs
Detail-oriented with commitment to quality
Preferred
Familiarity with AWS ecosystem and cloud-based development workflows
Knowledge of healthcare ePrescribing and interoperability standards (NCPDP SCRIPT, HL7, FHIR)
Benefits
Eligible for a Discretionary Performance-based bonus
Medical, dental, and vision insurance
401K eligible after 3 months of employment, with 50% company match up to first 5% of salary contributed to the plan with a 3-year vesting schedule
HSA for eligible employees enrolled in the HDHP, with a generous company contribution up to $500 for individual coverage and $1000 for family coverage per year
100% company paid short and long-term disability, AD&D, and group life insurance
Accrued annual paid time off (PTO) of 18 days for the first 3 years of service, increasing thereafter and 7 paid holiday days
Employee Assistance Program
Continuing Education funds up to $1500 annually for eligible programs after 1 year of service
Voluntary benefits including FSA, Hospital indemnity, Accident and Critical Illness insurances
Company
DrFirst, Inc.
DrFirst has been transforming medication management for 25 years, helping providers and patients navigate a complex and often fragmented healthcare system.
201-500 employees
H1B Sponsorship
DrFirst, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (10)
2023 (18)
2022 (19)
2021 (5)
2020 (14)
Funding
Current Stage
Growth StageTotal Funding
$202.55MKey Investors
Sixth StreetNCPDPGoldman Sachs
2021-05-11Series Unknown· $50M
2020-01-01Series Unknown· $85M
2019-12-02Grant· $0.05M
Leadership Team
David Samuels
Chief Financial Officer
George Pappas
Chief Operating Officer
Recent News
2026-01-22
2025-12-10
Company data provided by crunchbase