Pepperdine University · 1 day ago
Program Manager, Master of Middle East Policy Studies Program
Washington, DC
Full-time
Onsite
Entry, Mid Level
$69K/yr - $70K/yr
1+ years expPepperdine University is seeking a Program Manager for their Master of Middle East Policy Studies program. The role involves providing administrative leadership, planning, and operational oversight, ensuring academic integrity and compliance while supporting students and faculty.
EducationHigher EducationUniversities
Responsibilities
Provide comprehensive support and guidance for the academic program across the full academic process
Oversight of each term's academic needs and requirements, including book orders; ensuring courses (and faculty) are fully supported during the term; administer proctored examinations and grading deadlines
Manage processes for student records and enrollment including registration, petitions, and academic standing changes
Maintain the course catalog to ensure program compliance with jurisdictional, accreditor, and federal requirements and build the course schedule
Support prospective and current students through their admission or academic journey
Counsel and provide support options for students on academic probation
Oversee and process all student requests for additional support, leaves, and petitions
Manage degree audit reports, tracing student progress to ensure satisfactory completion of all academic requirements
Responsible for developing and implementing student retention strategies
Organize and plan course schedules each term
Coordinate and support faculty onboarding and prepare faculty contracts in coordination with university processes
Ensure faculty have access to the materials and resources necessary to support their teaching and research including class roster preparation
Process and verify faculty payments and reimbursements
Prepare, oversee, and administer course evaluations
Support and train faculty on technical systems
Oversee operations of the MMEPS program, including all administrative aspects of office management
Preparing and managing business correspondence and maintaining office calendars
Process purchase orders, expense reports; and vendor payments
Prepare budgetary reallocations and substantiations for faculty, the Vice Chancellor and Managing Director, and operations staff
Plan program events, including coordinating event logistics and resources, and serving as the on-site staff
Develop and execute technology initiatives including classroom software, website updates, and content operations
Administer course evaluations using the university platform
Conduct data validation and regression testing; build tables, reports, and queries for CRM and ERP systems; manage space scheduling reservations; and develop business processes and best practices for technology operations
Perform other duties as assigned
Uphold University mission through work performed
Qualification
Required
Bachelor's degree in the areas of business, communications, liberal arts, or related fields, with a strong emphasis in English and language arts
Highly motivated, efficient team member with at least 1-2 years experience as an office administrator; with a proven track record of making independent decisions
1-2 years strategic planning and project management experience with results in assessment, budget management, and technology implementation
Ability to analyze broadly define policies/activities and formulate plans for implementation
Effective communication skills, oral and written, including editing and writing ability
Knowledge and experience in administration and institutional management; strong interpersonal and public relations skills; ability to initiate and take independent action; planning and organizing both short-range and long-range goals and objectives
Knowledge of Microsoft Office, Adobe, and Google suite products including spreadsheet programs, and email systems
Preferred
Master's degree or 2 or more years in a comparable position
2 years of managerial experience; experience in public relations and marketing
Experience with software for admissions and recruitment a plus, including CRM databases and on-line admission applications; ERP student and finance systems; LMS course delivery programs; and web content management systems
Benefits
Robust and highly competitive benefits package
Company
Pepperdine University
Pepperdine University is a Christian university committed to the highest standards of academic excellence and Christian values.
501-1000 employees
H1B Sponsorship
Pepperdine University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (9)
2022 (9)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Phil Phillips
Executive Vice President and Chief Operating Officer at Pepperdine University
Jeff Pippin
Senior Vice President and Chief Investment Officer
Recent News
Company data provided by crunchbase